Angela Dunn-Alvarez
Little Rock
Summary
Dynamic Customer Service Manager with a proven track record at Hobby Lobby, excelling in training and mentoring staff while enhancing customer relations. Skilled in cash handling and problem-solving, I consistently deliver exceptional service and foster strong relationships, ensuring customer satisfaction and loyalty.
Overview
21
21
years of professional experience
Work History
Customer Service Manager
Hobby Lobby
08.2015 - Current
As the Customer Service Manager I train new cashiers, oversee current cashier, approve customer refunds, and assist customers with their needs.
Front End Manager
Cotija's Mexican Grill
03.2008 - Current
Responsible for organizing catering orders, receiving takeout orders, ringing up costumers and processing all restaurant deliveries.
Licensed Real Estate Agent
Crye-Leike Realtors/Rainey Realty
09.2004 - 01.2020
Worked with clients who were buying and selling their homes. Marketed myself and my listings to potential clients. Worked with other agents, contractors and title companies to get deals closed.
Education
Diploma -
Hall High School
Little Rock, AR05.2000
Skills
- Customer service
- Problem-solving
- Customer relations
- Customer focused
- Training and mentoring
- Cash handling
- Relationship building
- New hire training
Timeline
Customer Service Manager
Hobby Lobby
08.2015 - Current
Front End Manager
Cotija's Mexican Grill
03.2008 - Current
Licensed Real Estate Agent
Crye-Leike Realtors/Rainey Realty
09.2004 - 01.2020
Diploma -
Hall High School
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