Angela Keller
Little Rock
Summary
Resourceful professional with several years of experience caring for patients and working closely with other healthcare staff. Well-rounded individual skillful in providing emotional support to patients and families, performing various diagnostic tests and administering medication. In-depth knowledge of inpatient care as well as home setting in regards to nursing care techniques and methods. Well-organized and loves a good challenge. Multitasker with effective case prioritization. Outstanding computer skills. Accomplished at thoroughly reviewing documents. Energetic and efficient with excellent time management abilities.
Overview
28
28
years of professional experience
1
1
Certification
Work History
PCU Staff Nurse
Blake Medical Center
04.2025 - Current
- Provided post-anesthesia care and monitored patients' vital signs for stability and recovery.
- Administered medications and IV fluids per physician orders, ensuring patient safety and compliance with protocols.
- Collaborated with multidisciplinary teams to develop individualized care plans tailored to patient needs.
- Educated patients and families on postoperative care, enhancing understanding and promoting recovery at home.
- Incorporated evidence-based practice guidelines into daily nursing care, elevating overall quality of care provided to telemetry patients.
- Demonstrated clinical competency in various specialty areas including critical care, telemetry, oncology, orthopedics, and geriatric nursing.
- Mentored new nursing staff members by sharing expert knowledge on cardiac monitoring techniques, medication administration protocols, and evidence-based interventions for common conditions seen in telemetry units.
- Improved patient outcomes by closely monitoring vital signs, lab results, and telemetry data to identify potential issues early on.
- Developed expertise in troubleshooting various types of lift station equipment, including submersible pumps, control panels, and telemetry systems.
- Improved patient outcomes by providing high-quality, evidence-based nursing care in the telemetry unit.
- Recognized and responded to emergency situations promptly, initiating appropriate interventions as per established guidelines within the telemetry setting.
RN Virtual Nurse
Banyan Medical
08.2024 - 01.2025
- Educated patients and families on health management, promoting adherence to treatment protocols.
- Streamlined patient assessment processes, enhancing accuracy and reducing wait times for treatments.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
Staff RN
Davita Dialysis
10.2023 - 06.2024
- Collaborated with physicians and other healthcare providers to ensure optimal patient outcomes.
- Maintained accurate records regarding patient history, assessments, evaluations, treatments and procedures as per hospital policy requirements.
- Collaborated with multidisciplinary teams to develop individualized plans for each patient's care.
Night staff nurse and interim charge nurse
Texas Rehab Hospital Fort Worth
06.2023 - 10.2023
- 60 bed inpatient rehab hospital
- Left as I moved back to Texarkana
- Ensured that all equipment was properly maintained according to safety protocols.
- Counseled patients on lifestyle changes necessary for improved health outcomes.
- Collaborated with interdisciplinary team members to develop plans of care for patients.
- Administered medications as prescribed by physicians.
- Maintained a clean work environment by following proper sanitation guidelines.
- Provided emotional support to patients facing difficult diagnoses or treatments.
- Monitored vital signs and documented changes in a timely manner.
- Utilized an electronic medical record system to store patient information securely.
- Provided direct patient care, including wound care and medication administration.
- Provided emotional support to family members during difficult times or end-of-life situations.
- Conducted patient education on medical treatments and procedures.
- Managed multiple tasks simultaneously while maintaining quality standards of care.
- Performed diagnostic tests such as blood draws, urine analysis and electrocardiograms.
- Demonstrated effective communication skills while interacting with patients, families, physicians and other healthcare staff members.
- Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
Charge nurse/staff nurse
Baylor Scott White Grapevine (Select Medical Corp)
11.2021 - 06.2023
- Inpatient rehabilitation hospital
- Actively participated in interdisciplinary team meetings to discuss patient progress toward desired outcomes.
- Served as a preceptor for new nurses by providing orientation to unit policies and procedures, coaching on clinical skills, and mentoring on professional development issues.
- Evaluated patient outcomes against established standards of care.
- Coordinated communication between physicians and other healthcare professionals regarding patient care.
- Responded quickly to emergent situations such as cardiac arrest or respiratory distress.
- Participated in quality improvement initiatives to ensure best practice standards were met within the unit setting.
- Assisted with admission and discharge planning for assigned patients.
- Delegated tasks appropriately among staff members according to their qualifications.
- Managed staffing levels within the unit while ensuring optimal levels of patient care.
- Provided direct patient care, including assessments and treatments, to a variety of patients.
- Supervised Licensed Practical Nurses and Certified Nursing Assistants.
- Educated patients, caregivers and families on diagnoses, treatment and disease prevention.
- Evaluated laboratory results to determine patient response to therapy or medication changes.
- Administered medications according to physician orders, including intravenous fluids or antibiotics.
- Managed PA catheters and arterials, vasoactive drug administration and titration, thrombolytic therapy, dysrhythmia interpretation, and chest tube management.
- Administered care to patients suffering from catastrophic traumatic injuries.
- Provided direct care in surgical, cardiac and neurological critical care units.
- Coordinated patient discharge planning, collaborating with healthcare professionals to ensure continuity of care.
- Conducted thorough patient assessments to identify healthcare needs and potential complications.
- Educated patients and their families on disease processes, medical procedures, and self-care skills.
- Collaborated with multidisciplinary healthcare teams to develop and modify individualized care plans.
- Prioritized patient care assignments based on patient conditions to achieve optimal outcomes.
- Performed emergency medical procedures, such as advanced cardiac life support (ACLS), when necessary.
- Provided comprehensive care to critically ill patients, including those with complex medical and surgical conditions.
- Instructed patients, families and caregivers on diagnoses, chronic disease management and medication self-management.
- Managed the administration of blood products and monitored patients for adverse reactions.
- Supervised cardiac monitors, mechanical ventilators and alarms and oxygen delivery devices.
- Checked on patients regularly to track progress with treatments, changes in symptoms and need for emergency interventions.
- Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
- Detected emerging problems by monitoring patients' behavior, vital signs and fluid intake and output.
- Identified abnormal and critical respiratory patterns through direct pulmonary assessments.
- Evaluated patient vital signs and laboratory data to assess needs and provide emergency interventions.
- Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
Edgewood Manor LTC
03.2021 - 05.2021
- Hired as weekend supervisor, promoted to DON within 3 weeks
- Staffing for facility as well as supply order weekly
- Ensured that all equipment was properly maintained according to safety protocols.
- Counseled patients on lifestyle changes necessary for improved health outcomes.
- Collaborated with interdisciplinary team members to develop plans of care for patients.
- Administered medications as prescribed by physicians.
- Maintained a clean work environment by following proper sanitation guidelines.
- Provided emotional support to patients facing difficult diagnoses or treatments.
- Monitored vital signs and documented changes in a timely manner.
- Utilized an electronic medical record system to store patient information securely.
- Provided direct patient care, including wound care and medication administration.
- Provided emotional support to family members during difficult times or end-of-life situations.
- Conducted patient education on medical treatments and procedures.
- Managed multiple tasks simultaneously while maintaining quality standards of care.
- Performed diagnostic tests such as blood draws, urine analysis and electrocardiograms.
- Demonstrated effective communication skills while interacting with patients, families, physicians and other healthcare staff members.
- Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Left due to not feeling LTC lack of orientation did not prepare me for the DON position.
Health Office School Nurse
TISD - Texarkana, TX
10.2020 - 03.2021
- Assist district with needs for health services department and COVID management
- Substitute for coverage in any campus as needed/assigned
- Advised parents and guardians about their child's health status at school or home.
- Collaborated with teachers and other staff members to ensure a safe learning environment for students.
Staff Rn
Christus St Michael Rehab - Texarkana, TX
10.2019 - 09.2020
- 60 bed inpatient rehabilitation facility
- Managed patient care as assigned
- Actively participated in interdisciplinary team meetings providing input into decisions that affect quality outcomes for patients under one's care.
- Provided guidance and support to less experienced staff members when needed and assisted them with difficult tasks if necessary.
- Collaborated with physicians and other healthcare providers to ensure optimal patient outcomes.
- Responded quickly and effectively to life-saving situations using nursing standards and protocols for treatment.
- Performed various tests such as blood glucose monitoring, EKGs, wound dressings and care according to established protocols.
- Monitored changes in patient condition and reported any significant findings to physicians or other healthcare professionals immediately.
- Served as preceptor for new nurses orienting them on proper procedures related to assessment techniques and documentation practices.
- Educated patients and families on disease prevention, treatment plans, and post-hospitalization needs.
- Acted as a resource person for colleagues seeking clarification and assistance when dealing with complex cases or unfamiliar procedures.
- Maintained accurate records regarding patient history, assessments, evaluations, treatments and procedures as per hospital policy requirements.
- Provided direct nursing care to patients of all ages in a variety of settings including medical and surgical units, critical care, emergency departments, and home health.
- Facilitated timely discharge planning activities by collaborating with social workers and case managers for appropriate placement and follow up instructions.
- Administered prescribed medications and monitored patient reactions while ensuring accuracy in medication dosages administered.
- Monitored patient vitals post-surgery, managed medical equipment, and administered medications and IVs.
- Addressed rapid response and code situations by strategically organizing and delegating tasks.
- Participated in quality improvement initiatives to enhance patient care outcomes.
- Educated nursing students on proper care procedures and prioritization strategies.
- Conducted patient assessments and diagnostic tests to provide physician with important patient health information.
- Coordinated care with charge nurse and other staff through daily communication.
RN clinical substitute
Texarkana College - Texarkana, TX
10.2018 - 09.2019
- Participated in continuing education programs related to nursing practice.
- clinical supervisor for LVN students at inpatient acute hospital during their clinical rotation.
- team meeting with students pre and post clinical setting assignments
- collaboration With peers and college nursing professors on student performance
- monitored studen participation, studen performance, student documentation, and student completion of required paperwork of day.
RN Service Coordinator
Cigna HealthSpring - Tyler, TX
01.2016 - 10.2018
- RN Service Coordinator completing home assessments and coordination of member benefits for 6-7 counties in NE Texas
- Coding Medicaid for reimbursement and member needs
- Identified potential safety hazards in the environment or among patients' behaviors.
- Advised family members on the best course of action for their loved ones' healthcare needs.
- Maintained accurate documentation of patient records in accordance with HIPAA regulations.
- Counseled patients on lifestyle changes that could improve their overall health outcomes.
- Managed complex cases involving multiple diagnoses or treatments.
- Educated patients on health maintenance, disease prevention, and treatment options.
- Conducted intake assessments with patients and relatives to gather case history.
- Referred patients to specialized health resources or community agencies to furnish additional assistance.
- Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
- Handled incoming calls and inquiries from customers regarding services offered.
- Coordinated service schedules and appointments with clients.
- Provided customer service to ensure client satisfaction.
- Toggled between multiple systems and databases to look up information and update records.
- Followed up with technicians and managers to receive and communicate status updates.
- Monitored email and phone communication to provide prompt responses and solutions.
Appointed Regional Administrator
Jordan's Health Services (now Elara Caring)
10.2012 - 01.2016
- Appointed Regional Administrator Texarkana, AR and TX branches as well as Jefferson TX branch
- Served February 2014 to January 2016 departure
- Job duties include: ensuring compliance with local, state and federal laws relating to the operation of the Agency; performing workflow necessary to ensure clinical/ financial success; maintaining financial profitability; complaint investigation; member of QAPI team; serves as chair of the QAPI committee/ensures QAPI meetings are held in accordance with policy; Ensuring Emergency Preparedness oversight and activating as warranted; Direct Supervision of Clinical Teams and Management personnel; oversee day to day operations; authorization of payment of all invoices in my region; quarterly QAPI audits in collaboration with QAPI team; Weekly staff meetings; maintain competent and trained quality staff; ensure quality patient care in cost effective manner; maintains contracts and ensures proper initiation/renewal; staff evaluations; prepare executive summary reports quarterly
- Achievements include: Deficiency free AR state survey 7/2014 Maintained Home Care Elite Status October 2012 to January 2016 Implemented integration with Tele-Health program
- Maintained a census of 400-450
- Managed approx 100 employees
Kelton Home Health Atlanta TX
12.2010 - 10.2012
- Alternate Administrator/Alternate DON
- Appointed 10/2011
- Oversight of approx 100 patients and assisted DON with management of office and field staff while maintaining patient care manager for caseload of 30 patients
- Ensured Agency was in compliance with federal, state, and local laws relating to operations of the Agency and the HIPAA security Role
- Oversight of all scheduling and on call calendars
- Performed direct patient care: wound vac, IV, lab draws, assessments
- Performed case management roles for approx
- 120 patients along with on call duties
- Coded OASIS for reimbursement and patient needs
RN Case Manager
Kelton Home Health Atlanta TX
12.2010 - 10.2011
- Managed team of 30 patients and supervised CNA's and LVN's
- I participated in training of new staff
- Instructed staff on Chapter 97 Rules and Medicare C.O.P.'s
- I participated in QAPI and helped implement organizational policies
- Participated in on call rotation
- Performed direct patient care: wound vac, IV, lab draws, assessments and all other skills
Staff RN
Serenity Hospice-Texarkana AR
01.2006 - 08.2008
- Hired as Staff RN and worked directly providing patient care to hospice patients as well as on call duties
- 2/2006: appointed Patient Care Coordinator and assisted administrator with tasks as assigned
- I transitioned to role of DON in March of 2006 and supervised the nursing staff as well as other members of our team
- (Volunteer coordinator, chaplain, social workers, CNA's, LVN's, and RN's) Supervised total of 30 staff members and assisted office staff with day to day operations for 175 patients and total of 43 staff members
- Participated in on call rotation during field staff tenure
- Oversight of all scheduling and on call calendars
- post mortem care and pronouncement of death
- Performed direct patient care: wound vac, IV, lab draws, assessments
RN staff nurse
Hospice of Texarkana
02.2005 - 12.2006
- Managing patient care with end of life disease processes
- I participated in on call duties
- Performed direct patient care: wound vac, IV, lab draws, assessments, and all other suites assigned
- Ensured compliance with federal, state and local healthcare regulations.
- Provided direct patient care, including administering medications and treatments according to physician orders.
- Collaborated with multidisciplinary team members to develop individualized care plans for each patient.
- Assessed, monitored and documented patient vital signs, medical history and physical condition.
- Treated and monitored wounds using liquid skin, sutures, and bandages.
- Participated in quality improvement initiatives to enhance patient care outcomes.
- Administered oral, IV and intra-muscular medications and monitored patient reactions.
- Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
- Maintained accurate records of patient health information and treatment plans in electronic health record systems.
- Educated patients and families on disease prevention and management of chronic conditions.
- Educated family members about end of life care options for the patient.
- Managed complex medical cases including end of life care planning and decisions.
- Provided emotional support to families during difficult times such as end of life care decisions.
- Supported caregivers in understanding the disease process, symptom management strategies, legal and financial matters related to end-of-life decisions, bereavement counseling services available in the community.
- Provided end-of-life care for terminally ill patients including pain management and comfort measures.
- post mortem care and pronouncement of death.
- Provided compassionate end-of-life care for terminally ill patients and their families.
- Assisted with end-of-life care planning including advance directives, hospice referrals.
RN Staff Nurse
Wadley Hospital
08.2001 - 02.2005
- Managed care of acute and chronic patients in the med-surg setting
- I worked also on PCU with direct care of critical patients of critical patients with telemetry needs
- Served as a preceptor for new RN staff members by providing orientation on unit protocols and standards of practice.
- Monitored vital signs including pulse oximetry, blood pressure, temperature and respiration rate.
- Managed PA catheters and arterials, vasoactive drug administration and titration, thrombolytic therapy, dysrhythmia interpretation, and chest tube management.
- Provided direct care in surgical, cardiac and neurological critical care units.
- Utilized a wide range of medical equipment, including ventilators and intravenous (IV) pumps, to support patient care.
- Supervised cardiac monitors, mechanical ventilators and alarms and oxygen delivery devices.
- Managed the administration of blood products and monitored patients for adverse reactions.
- Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
- Detected emerging problems by monitoring patients' behavior, vital signs and fluid intake and output.
- Identified abnormal and critical respiratory patterns through direct pulmonary assessments.
- Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
Texarkana Regional Dialysis Center
07.1997 - 08.2001
- Hired as a dialysis technician and worked with management to implement training techniques and in services
- I graduated nursing school during this time and worked as a dialysis charge nurse
- I supervised nursing staff and performed utilization review
Education
Associates in nursing -
Texarkana College of Nursing
Texarkana, TX05.2001
Skills
- Med Surg/Telemetry/PCU experience
- Management and Supervisory Experience
- Hospice Care
- Dialysis Experience
- Direct Patient Care
- Medication Administration
- Critical Care Experience
- Home Health experience
- Case Management Experience
- QAPI
- Infection Control and Management
- Diabetes management
- Home Health Care
- Cardiac Care
- Quality Improvement
- Regulatory Compliance
- Resource Allocation
- Health Promotion
- Intake and discharge
- Disease Prevention
- Patient Care
- Team training and development
- Medication and IV administration
- Patient Education
- Chronic Disease Management
- Case Management
- Family Education
- Care Planning
- Patient Safety
- Wound Care
Certification
- BCLS, 01/26
- ACLS, 06/25
- RN, 679696
References
- Glenda Forte RN, 903-278-6361
- Whitney Lindsey FNP, 903-559-6327
- Jenifer Mudford RN, 903-826-1679
- Angie Pierce RN, 903-293-1303
- Julia Harris RN, 214-734-9293
Timeline
PCU Staff Nurse
Blake Medical Center
04.2025 - Current
RN Virtual Nurse
Banyan Medical
08.2024 - 01.2025
Staff RN
Davita Dialysis
10.2023 - 06.2024
Night staff nurse and interim charge nurse
Texas Rehab Hospital Fort Worth
06.2023 - 10.2023
Charge nurse/staff nurse
Baylor Scott White Grapevine (Select Medical Corp)
11.2021 - 06.2023
Edgewood Manor LTC
03.2021 - 05.2021
Health Office School Nurse
TISD - Texarkana, TX
10.2020 - 03.2021
Staff Rn
Christus St Michael Rehab - Texarkana, TX
10.2019 - 09.2020
RN clinical substitute
Texarkana College - Texarkana, TX
10.2018 - 09.2019
RN Service Coordinator
Cigna HealthSpring - Tyler, TX
01.2016 - 10.2018
Appointed Regional Administrator
Jordan's Health Services (now Elara Caring)
10.2012 - 01.2016
Kelton Home Health Atlanta TX
12.2010 - 10.2012
RN Case Manager
Kelton Home Health Atlanta TX
12.2010 - 10.2011
Staff RN
Serenity Hospice-Texarkana AR
01.2006 - 08.2008
RN staff nurse
Hospice of Texarkana
02.2005 - 12.2006
RN Staff Nurse
Wadley Hospital
08.2001 - 02.2005
Texarkana Regional Dialysis Center
07.1997 - 08.2001
Associates in nursing -
Texarkana College of Nursing