Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Accomplishments
Languages
References
Timeline
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Angela Lyles

Little Rock

Summary

Reliable Online Grocery Associate bringing relevant experience in online retail and customer service. Strengths include efficient order fulfillment, customer relationship management, and troubleshooting website issues. Committed to maintaining high standards of accuracy, productivity, and attention to detail; known for positively impacting customer satisfaction levels in previous roles. Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable, and experienced in setting up displays, restocking shelves, and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Online Grocery Associate

Walmart OGP
North Little Rock
12.2024 - Current
  • Stocked and replenished shelves with fresh produce, dairy products, and dry goods
  • Assisted customers in locating items and provided product recommendations based on their preferences
  • Performed regular quality checks on perishable items to remove expired or damaged products from the shelves
  • Contributed to a positive work environment by fostering teamwork, communication, and mutual respect among colleagues
  • Monitored stock levels of inventory and placed replenishment orders when necessary.
  • Provided customer support for technical issues related to the online ordering process.
  • Cultivated close relationships with customers, built loyal clientele, and went extra mile in deliveries.

Caregiver

AbsoluteCare
Jacksonville
06.2022 - Current
  • Provide Care for clients
  • Provide meal preparation
  • Assisting with personal hygiene
  • Doing household chores
  • Assistance with Activities
  • Driving assistance as well

Front End Supervisor

Ross
Little Rock
09.2022 - 10.2024
  • Supervised a team of XX front-end associates, providing guidance and support to ensure excellent customer service
  • Managed cash handling procedures, including opening and closing registers, counting cash drawers, and preparing bank deposits
  • Monitored checkout lines to ensure prompt service and minimize wait times for customers
  • Resolved customer complaints or issues in a timely manner, ensuring high levels of customer satisfaction
  • Conducted performance evaluations for front-end associates, identifying areas for improvement and providing constructive feedback

Sonic Crew Member

Sonic Drive-In
Little Rock
05.2020 - 06.2023
  • Provided exceptional customer service by greeting and assisting customers in a friendly and professional manner
  • Efficiently operated cash register, accurately handling transactions and providing correct change to customers
  • Prepared food items according to established recipes and portion sizes, maintaining high quality standards
  • Collaborated with team members to ensure smooth workflow during busy periods, effectively managing time constraints
  • Followed all safety protocols and procedures to maintain a safe working environment for both staff and customers
  • Adhered to company policies regarding food handling, storage, preparation, and presentation at all times
  • Contributed to a positive work environment by fostering teamwork among crew members through effective collaboration

Education

High school diploma -

Littlerock High School
Little Rock, AR
05.2023

Associate of Science - Biology

Philander Smith University
Little Rock, AR

Skills

  • Host/Hostess
  • Supervising Experience
  • Store Management Experience
  • Food Handling
  • Management
  • Retail Sales
  • Caregiving
  • Cash Handling
  • Cleaning Experience
  • Team collaboration
  • Customer service
  • Time management

Certification

  • CPR Certification
  • Driver's License

Affiliations

  • Secretary for Young Dems at Philander Smith University
  • A member of the NAACP at Philander Smith University
  • Member of The OutDoors Panther at Philander Smith University

Accomplishments

  • Dean Fall List 2023
  • Young Dems secretary 2026

Languages

English
Professional

References

References available upon request.

Timeline

Online Grocery Associate

Walmart OGP
12.2024 - Current

Front End Supervisor

Ross
09.2022 - 10.2024

Caregiver

AbsoluteCare
06.2022 - Current

Sonic Crew Member

Sonic Drive-In
05.2020 - 06.2023

High school diploma -

Littlerock High School

Associate of Science - Biology

Philander Smith University

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Angela Lyles