Angela McGrath
Van Buren
Summary
Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Administrative Assistant
American Equity Funding
Van Buren, AR
12.2015 - Current
Answer incoming calls and assist customers by addressing inquiries, resolving concerns, and providing accurate information. Investigate and resolve customer complaints in a timely, professional, and empathetic manner. Process daily collection calls, post payments, and prepare deposits. Maintain and update company databases with new loan information and customer records. Scan, organize, and manage important financial and loan documentation. Prepare and send monthly invoices to clients. Support daily office operations while maintaining accuracy and confidentiality
Education
GED -
Ontario High School
Ontario, CASkills
- Customer service
- Data entry
- Computer skills
- Office administration
- Financial Record Management
- Mortgage Payment Processing
- Microsoft Windows Proficiency
- Communication Skills
- Database Management
- Document Management
- Problem Solving
- Office Administration
Certification
MS Windows proficient
Timeline
Administrative Assistant
American Equity Funding
12.2015 - Current
GED -
Ontario High School