Summary
Overview
Work History
Education
Skills
Timeline
Generic

ANGELLETT SIMMONS

Mabelvale,AR

Summary

Dynamic Front Desk Receptionist with proven expertise at Simmons Eyecare in insurance verification and patient relations. Skilled in managing appointment scheduling and ensuring HIPAA compliance, I excel at enhancing patient experiences and streamlining office operations. Committed to delivering exceptional service while maintaining accurate medical billing and documentation.

Overview

10
10
years of professional experience

Work History

Front Desk Receptionist

Simmons Eyecare
12.2020 - Current
  • Managed multi-line phone system and pleasantly greeted patients.
  • Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Performed various administrative tasks by filing, copying and faxing documents.
  • Assured timely verification of insurance benefits prior to patient procedures or appointments.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.

Front Desk Receptionist

Eyecare Center Of Saline County
01.2019 - 12.2020
  • Supported office staff and operational requirements with administrative tasks.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
  • Helped patients complete necessary medical forms and documentation.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Assured timely verification of insurance benefits prior to patient procedures or appointments.

Optometrist Assistant

Simmons Eyecare
10.2015 - 01.2019
  • Assisted with insurance questions, eligibility, and prior authorizations of medications and glasses.
  • Coordinated patient scheduling, monitored patient flow throughout office and properly communicated delays.
  • Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
  • Acquainted patients with procedures and explained purpose of testing to establish consent.
  • Operated and maintained lensometers, refraction units, auto-refractors, and visual field analyzers for patient testing.
  • Filled and dispensed eyeglass prescriptions, fitting frames, lenses and contact lenses for comfort and convenience.
  • Gathered patient histories, took measurements and completed diagnostic tests as part of detailed ophthalmic evaluations.

Education

GED -

Saline County Adult Education Center
Benton, AR

Skills

  • Insurance verification
  • Payment collection
  • Appointment management
  • Medical billing
  • Patient scheduling
  • Patient relations
  • Intake form processing
  • HIPAA compliance

Timeline

Front Desk Receptionist

Simmons Eyecare
12.2020 - Current

Front Desk Receptionist

Eyecare Center Of Saline County
01.2019 - 12.2020

Optometrist Assistant

Simmons Eyecare
10.2015 - 01.2019

GED -

Saline County Adult Education Center

Similar Profiles

CREATE PROFILE
ANGELLETT SIMMONS