Angie Figueroa Martinez
Buenos Aires- BA
Summary
Third year student of Global Business Management at "Universidad Argentina de la Empresa" in Argentina, oriented to the administrative management of business, data analysis, logistics operations, marketing development and planning of strategic procedures in companies.
Responsible professional focused on leadership, management and teamwork direction,willing to contribute with knowledge and expertise acquired in training to the proper development of objectives in a company. Responsible , punctual, orderly and self-confident person; with ease of adapting to a work group and tasks.
Overview
1
1
year of professional experience
Work History
Front Desk Receptionist
Hampton Inn Hotel
02.2022 - 06.2022
- Confirmed appointments, communicated with clients, updated client records, and increase over 30% customer satisfaction.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled, coordinated and confirmed appointments and meetings.
- Completed data entry and filing to keep records updated for easy retrieval.
- Trained 5 new team members on company procedures, customer service and issue resolution.
- Collected room deposits, fees, and payments.
Administrative Assistant
El Sol - Real State Agency
08.2021 - 01.2022
- Executed record filing system to improve document organization and management.
- Scheduled over 15 office meetings and client appointments for staff teams.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Created and maintained databases to track and record customer data.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Education
BBA - Global Business
Universidad Argentina De La Empresa
Buenos Aires - Argentina 12.2024
Minor - IT Management And Data Analytics
Universidad Argentina De La Empresa
Buenos Aires, BA - Argentina 12.2024
Skills
- Office Organization
- Administrative Support
- Customer Service
- File Organization
- Office Package Management
- Hospitality Best Practices
Languages
Spanish
Native language
English
Advanced
C1
Timeline
Front Desk Receptionist
Hampton Inn Hotel
02.2022 - 06.2022
Administrative Assistant
El Sol - Real State Agency
08.2021 - 01.2022
BBA - Global Business
Universidad Argentina De La Empresa
Minor - IT Management And Data Analytics
Universidad Argentina De La Empresa
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