Ann Kling
Monticello
Summary
Seasoned Registered Nurse Administrator with comprehensive background in healthcare management. Skilled at supervising nursing staff, coordinating patient care services, and implementing health policies for improved clinical outcomes. Recognized for leadership skills, strategic planning abilities, and commitment to maintaining high standards of care. Demonstrated history of making significant contributions to organizational goals and patient satisfaction levels through effective coordination of nursing operations.
Overview
44
44
years of professional experience
1
1
Certification
Work History
Registered Nurse/Administrator
Grand Manor Assisted Living
Monticello
04.2014 - Current
- Performed administrative duties such as scheduling shifts, preparing payrolls, evaluating potential residents, admission and discharge, marketing for a seventy bed assisted living/memory care facility.
- Provided guidance and support to nurses in the delivery of patient care services.
- Developed nursing protocols/ policies and procedures for efficient utilization of resources.
- Created orientation programs for new nurses and provided ongoing training sessions for existing staff members.
- Assisted in recruitment efforts by conducting interviews with potential candidates.
- Implemented changes needed to correct deficiencies found during government inspections.
- Evaluated staff performance and prepared accurate reports detailing findings.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Communicated with patients with compassion while keeping medical information private.
Assistant Charge Nurse/Operating Room Registered Nurse
Drew Memorial Hospital
Monticello
02.2002 - 03.2014
- Actively participated in quality improvement initiatives aimed at improving patient outcomes within the OR setting.
- Managed instrumentation during surgical cases, ensuring proper functioning of equipment at all times.
- Collaborated with surgeons, anesthesiologists and other healthcare professionals to provide optimal care for patients.
- Maintained a sterile environment in the operating room by adhering to aseptic techniques.
- Monitored anesthesia agents, fluids and blood products administered during surgical procedures.
- Assessed patient condition, vital signs and lab values to ensure safety during surgery.
- Utilized effective communication strategies when interacting with family members or other health team members.
- Maintained accurate documentation of patient's medical record throughout the perioperative process.
- Initiated emergency resuscitative measures when indicated in the event of complications or unexpected outcomes.
- Assisted physicians with intraoperative procedures including specimen collection and tissue manipulation.
- Assisted with preparation of supplies, instruments and equipment for surgical procedures as necessary.
- Provided pre-operative and post-operative care for patients undergoing various surgical procedures.
- Provided education to families regarding post-operative instructions before discharge from hospital setting.
- Performed nursing tasks to deliver high level of care and comply with procedures and regulations.
- Prepared operating rooms by setting out and verifying equipment and assessing for compliance with asepsis standards.
- Handled laboratory specimens and inspected containers for correct packaging and labeling.
- Acted as a liaison between the surgical team and the patient's family, providing updates and support during procedures.
Office Manager
Kling & Son Construction
Monticello
01.1995 - 01.2002
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Responded to customer inquiries via phone or email in a professional manner.
- Monitored inventory levels and placed orders when needed.
- Reviewed contracts for accuracy prior to signing off on behalf of the company.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Processed payroll accurately ensuring all employees were paid on time.
Registered Nurse for Doctors Office
Monticello Medical Clinic
Monticello
04.1988 - 12.1994
- Assisted physicians during examinations or surgical procedures.
- Collaborated with physicians, nurses, therapists, social workers and other healthcare professionals to develop individualized treatment plans for each patient.
- Monitored vital signs, administered injections, and provided assistance with medical procedures.
- Utilized critical thinking skills to assess clinical situations quickly and accurately.
- Provided patient care and education to patients with chronic illnesses.
- Oversaw patient admission and discharge processes to coordinate related paperwork.
- Provided patient and family health education focusing on self-management, prevention and wellness.
- Assessed and prepared patients for procedures, performing initial and ongoing patient assessments.
- Monitored patients after surgery, answered questions, and provided home care strategies.
- Administered oral, IV and intra-muscular medications and monitored patient reactions.
Director of Nursing
Leisure Lodge
Monticello
02.1984 - 03.1988
- Oversaw the daily operations of the nursing department including staffing, scheduling, budgeting, and resource allocation.
- Maintained accurate records of staff certifications, licensure, continuing education credits.
- Collaborated with physicians and other healthcare providers to coordinate patient care plans.
- Provided clinical guidance and direction to nursing staff to ensure quality care was provided in a timely manner.
- Conducted performance evaluations for all nursing staff members and made recommendations for improvement when necessary.
- Resolved conflicts among staff members in a professional manner while maintaining positive working relationships.
- Reviewed incident reports submitted by nurses related to any adverse events that occurred during their shift.
- Assisted with recruitment efforts by interviewing potential employees and making hiring decisions when appropriate.
- Advised physicians on best practices related to prescribing medications or treatments for patients under their care.
- Organized educational programs for nurses such as seminars, lectures, workshops.
- Participated in interdisciplinary teams to discuss patient care issues or concerns and develop solutions as needed.
- Budgeted, managed, and scheduled nursing staff, fostering environment supportive to patients.
Physician Office Assistant/Registered Nurse
Monticello Medical Clinic/Dr Paul Wallick
Monticello
09.1982 - 01.1984
- Same duties as listed above
Charge Nurse of Small Hospital
Drew Memorial Hospital
Monticello
01.1982 - 08.1982
- Coordinated communication between physicians and other healthcare professionals regarding patient care.
- Maintained accurate records of all treatment interventions provided to each patient.
- Conducted daily rounds to assess patient conditions, evaluate progress towards goals, and document changes in status or plan of care as needed.
- Served as a preceptor for new nurses by providing orientation to unit policies and procedures, coaching on clinical skills, and mentoring on professional development issues.
- Assisted with admission and discharge planning for assigned patients.
- Responded quickly to emergent situations such as cardiac arrest or respiratory distress.
- Provided emotional support for families facing difficult decisions regarding end-of-life care.
- Monitored patient progress and adjusted care plans accordingly.
- Delegated tasks appropriately among staff members according to their qualifications.
- Monitored vital signs, medication administration, and fluid balance for assigned patients.
- Supervised Licensed Practical Nurses and Certified Nursing Assistants.
- Provided direct patient care, including assessments and treatments, to a variety of patients.
Education
Assisted Living And Residential Care Administrator - Health Administration
AHCA
Little Rock ,AR04-2014
Diploma of Nursing - Nursing
Baptist System School of Nursing
Little Rock, AR12-1981
High School Diploma -
Monticello High School
Monticello AR05-1977
Skills
- Patient care
- Nursing protocols
- Resource management
- Payroll administration
- Scheduling management
- Marketing strategies
- Critical thinking
- Budget management
- Staff scheduling
- Strong work ethic
- Long-term care
- Behavioral health
Affiliations
- Born and raised in Monticello, married have four children
- Enjoy outside activities hunting, fishing and spending time with my animals
- Love to cook
Certification
- Registered nurse
- Assisted Living and Residential Care Administrator
- Advanced Cardiovascular Life Support
- Basic Life Support
- Continuing education classes each year
References
References available upon request.
Timeline
Registered Nurse/Administrator
Grand Manor Assisted Living
04.2014 - Current
Assistant Charge Nurse/Operating Room Registered Nurse
Drew Memorial Hospital
02.2002 - 03.2014
Office Manager
Kling & Son Construction
01.1995 - 01.2002
Registered Nurse for Doctors Office
Monticello Medical Clinic
04.1988 - 12.1994
Director of Nursing
Leisure Lodge
02.1984 - 03.1988
Physician Office Assistant/Registered Nurse
Monticello Medical Clinic/Dr Paul Wallick
09.1982 - 01.1984
Charge Nurse of Small Hospital
Drew Memorial Hospital
01.1982 - 08.1982
Assisted Living And Residential Care Administrator - Health Administration
AHCA
Diploma of Nursing - Nursing
Baptist System School of Nursing
High School Diploma -
Monticello High School
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