Ann Wiggins
Rogers
Summary
Dynamic professional with a proven track record in classroom management and relationship building, demonstrated at ESS and other institutions. Excelled in creating engaging programs at Arkansas Arts Academy to boost literacy and library usage. Skilled in adaptable leadership and efficient inventory management, significantly enhancing operational efficiency and customer satisfaction.
Overview
24
24
years of professional experience
Work History
Substitute Teacher
ESS
09.2012 - Current
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Enforced school and class rules to maintain order in classroom.
- Followed lesson plans designed by absent teachers.
Head Librarian
Arkansas Arts Academy
08.2011 - 05.2012
- Created programs and activities to promote library usage and literacy.
- Resolved patrons' complaints tactfully and professionally.
- Kept up-to-date records of materials, maintained inventory and corrected cataloging errors.
- Educated library patrons about policies for checking out materials and using resources.
Library Assistant
University Of Texas At Austin
09.2000 - 05.2005
- Organized library shelves, materials and equipment in clear, alphabetized order.
- Maintained secure environment by monitoring visitors at front desk.
- Stayed up-to-date on library policies and procedures to smoothly enforce standards.
- Answered phone and in-person inquiries about library services, policies and procedures to provide accurate information.
Bookstore Manager
Cokesbury Bookstores
08.2002 - 06.2003
- Streamlined inventory management for improved efficiency, accurate tracking, and reduced waste.
- Handled difficult customer situations with tact and diplomacy to protect the store''s reputation while finding satisfactory solutions for all parties involved.
- Managed financials including budgeting, forecasting, and reporting to ensure profitability while minimizing expenses.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Education
Master of Arts - Religion
Austin Presbyterian Theological Seminary
Austin, TX05-2005
Skills
- Classroom management
- Adaptable
- Relationship building and management
- Student engagement
Timeline
Substitute Teacher
ESS
09.2012 - Current
Head Librarian
Arkansas Arts Academy
08.2011 - 05.2012
Bookstore Manager
Cokesbury Bookstores
08.2002 - 06.2003
Library Assistant
University Of Texas At Austin
09.2000 - 05.2005
Master of Arts - Religion
Austin Presbyterian Theological Seminary
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