Anna Rosas
Cabot
Summary
I am a Knowledgeable Cashier with excellent cash register management and payment processing abilities. I maintain accurate drawers and records. I offer time management and organizational skills focused on meeting business and guest needs.
E-Commerce Manager known for highly productive and efficient task completion. Skilled in strategic planning, digital marketing, and customer relationship management. Excel at communication, leadership, and problem-solving to drive sales growth and operational improvements.
Tech savvy leader builds strong online networks and connects with audiences through strong marketing strategies.
Overview
9
9
years of professional experience
Work History
E-Commerce Manager
Kroger
11.2022 - Current
- Evaluated customer feedback and executed strategies to enhance user experience.
- Oversaw meticulous record-keeping of online orders to ensure data integrity.
- Executed comprehensive quality assurance testing of all features prior to deployment on production servers.
- Executed car-side delivery of all grocery orders.
- Managed incoming phone calls and participated in key meetings to facilitate effective communication.
- Picked groceries for customers as well.
Cashier
Whole Hog Cafe
08.2019 - 10.2022
- Balanced cash drawer at beginning and end of each shift
- Engaged with customers while completing cash register transactions
- Kept balance sheets with amounts and numbers of transactions
- Answer phone calls and answer any questions guests have about our menu and pricing
- Greet guests upon walk in & take orders.
Cashier
Bath & Body Works
05.2018 - 12.2018
- Ensured accurate cash drawer balance to support seamless shift transitions.
- Communicated promotional opportunities and product availability to enhance customer awareness.
- Communicated details of promotions and special offers to drive customer engagement.
- Partnered with customer service leadership to identify and address customer needs effectively.
- Executed cash register transactions to enhance customer service experience.
- Executed strategic replenishment of store shelves and end-caps to enhance product visibility.
Host
Santo Coyote
07.2016 - 04.2018
- Delivered exceptional customer service by promptly greeting and welcoming guests.
- Utilized electronic reservation system to efficiently record and monitor guest reservations.
- Organized and arranged tables, chairs, and settings to accommodate groups with special needs or large numbers.
- Managed reservation intake and accurately entered data into [software] reservations system.
- Promoted daily specials and drink options through effective memorization and customer engagement.
- Took to-go orders!
Education
High School Diploma -
Sylvan Hills High School
Sherwood, AR, United States05.2019
Skills
- Complex problem-solving
- Telephone reception
- Event planning
- Strong communication
- Cashier
- Action planning
- Order Fulfillment
- Customer Service
- New Hire Onboarding
- Staff Training and Development
Timeline
E-Commerce Manager
Kroger
11.2022 - Current
Cashier
Whole Hog Cafe
08.2019 - 10.2022
Cashier
Bath & Body Works
05.2018 - 12.2018
Host
Santo Coyote
07.2016 - 04.2018
High School Diploma -
Sylvan Hills High School