Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Antoinette Jones

Little Rock,AR

Summary

Enthusiastic Patient Care Coordinator motivated to work with patients, families and care teams efficiently.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Patient Care Coordinator

Arkansas Pelvic Health
08.2024 - Current

As a Patient Care Coordinator working at this outpatient therapy clinic , I am expected to

  • Manage room turnover post-therapy sessions to ensure cleanliness and preparedness for subsequent patients, including organizing and replenishing laundry supplies while ensuring overall clinical efficiency.
  • Apply administrative knowledge and courtesy to explain treatment and services to patients.
  • Respond to inquiries by directing calls to appropriate personnel.
  • Answer incoming calls, schedule appointments and file medical records.
  • Follow document protocols to safeguard confidentiality of patient records.
  • Confirm appointments, communicated with clients, and updated client records.

Team Member

Chick-fil-A
08.2023 - 07.2024

While working as a team member at Chick-Fil-A my position consisted of a numerous amount of tasks such as,

  • Establishing a welcoming atmosphere by greeting each guest warmly.
  • Assisting servers with delivering food, filling beverages, and retrieving items for guests.
  • Maintaining a productive, efficient approach to all tasks.
  • Training new team members by relaying information on company procedures and safety requirements.
  • Keeping work areas clean, organized, and safe to promote efficiency and team safety.
  • Developing strong customer service and product knowledge skills to enhance individual and team performance.

Summer Intern

City Of Little Rock
06.2023 - 08.2023

During my eight-week tenure with the City's Summer Program my assigned location was a summer camp. I was responsible for a numerous amount of tasks such as ensuring I

  • Maintained clean, organized, and safe physical environment both indoors and outside.
  • Built positive and productive relationships with students and parents to further program objectives and overall success.
  • Created lesson plans and led hands-on group projects for the students.
  • Implemented camp activities fostering physical, social, and emotional growth.
  • Oversaw their meals throughout the day.

Crew Member

Chuck E Cheese
11.2022 - 05.2023

As a crew member at Chuck E. Cheese a few examples of what my role there consisted of was helping create a fun safe environment through many ways such as,

  • Getting guests checked in and out.
  • Managing games and prizes.
  • Setting up promotional displays and equipment for special events and activities.
  • Occasionally handling food service.
  • Cleaning as much as possible to ensure guest satisfaction.

Education

High School Diploma -

Southwest High School
Little Rock, AR
05-2024

Skills

  • Operational efficiency in healthcare
  • Ensuring confidentiality in patient care
  • Improving patient experience
  • Compassionate patient assistance
  • Timely appointment organization
  • Proficient in cleaning and sanitizing
  • Effective time management
  • Strong customer support skills
  • Hospitality management experience

Accomplishments

Stepping into the healthcare field brought unexpected recognition within just five months, as I was awarded a Certificate of Safety Excellence—a testament to my dedication and hard work. Additionally, the heartfelt experience of being named Employee of the Month at several previous jobs has deeply honored me, showcasing that my efforts are valued and appreciated in different circles.

Certification

CPR Certified


Timeline

Patient Care Coordinator

Arkansas Pelvic Health
08.2024 - Current

Team Member

Chick-fil-A
08.2023 - 07.2024

Summer Intern

City Of Little Rock
06.2023 - 08.2023

Crew Member

Chuck E Cheese
11.2022 - 05.2023

High School Diploma -

Southwest High School
Antoinette Jones