April Celis
Siloam Springs
Summary
Energetic professional successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.
Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.
High-energy Shift Supervisor brings outstanding leadership skills and industry knowledge developed over extensive career. Polished in overseeing facility operations and delegating work to employees. Positive and upbeat professional with results-focused approach.
Strategic Leader known for high productivity and efficient task completion. Skilled in team motivation, strategic planning, and conflict resolution, ensuring smooth operations and project success. Excel in communication, adaptability, and problem-solving to lead teams effectively towards achieving goals.
Overview
8
8
years of professional experience
Work History
Leader
Simmons Foods
Siloam Springs
08.2022 - Current
- Led team to ensure compliance with safety and quality standards.
- Coordinated daily operations to optimize production efficiency and workflow.
- Trained new employees on best practices and company procedures.
- Facilitated communication between departments to streamline tasks and reduce delays.
- Scheduled shifts and assigned duties to maximize staff productivity.
- Kept areas clean, neat, and inspection-ready to comply with product guidelines.
- Established clear roles, responsibilities, expectations, timelines, and resources for team projects.
- Monitored workflow processes and identified areas of improvement.
- Fostered a positive work environment by recognizing individual achievements.
- Resolved conflicts between employees in a timely manner.
- Conducted regular meetings with staff to discuss progress, identify challenges, and develop solutions.
- Scheduled shifts according to workload requirements.
- Analyzed data to make decisions related to personnel management.
Cashier
Dairy Queen Grill & Chill
Siloam Springs
01.2022 - 08.2022
- Processed customer transactions accurately and efficiently at the point of sale.
- Maintained cleanliness and organization of work area during busy shifts.
- Assisted customers with menu selections and provided product recommendations.
- Monitored inventory levels and communicated needs to management promptly.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
Sales Associate
G&S shoes
Siloam Springs
01.2021 - 07.2021
- Assisted customers in selecting footwear based on style and comfort preferences.
- Maintained organized displays to enhance product visibility and appeal.
- Processed transactions accurately using point-of-sale systems.
Upholsterer
LaZBoy Furniture Gallery
Siloam Springs
06.2020 - 12.2020
- Reupholstered furniture using various fabrics and materials for customer satisfaction.
- Operated sewing machines to stitch upholstery components efficiently and accurately.
- Assisted customers in selecting fabrics and styles to match their preferences.
Cashier
Zaxbys
Siloam Springs
05.2018 - 12.2018
- Managed cash register and handled payments from customers promptly.
- Maintained cleanliness and organization of workstations and dining areas.
- Assisted in training new cashiers on operational procedures and customer service standards.
- Provided friendly and attentive service to enhance customer satisfaction experiences.
- Resolved customer inquiries and complaints with professionalism and care.
- Collaborated with team members to ensure smooth operations during peak hours.
Skills
- Team leadership
- Workflow optimization
- Compliance management
- Employee training
- Conflict resolution
- Process improvement
- Staff scheduling
- Customer relationship management
- Problem solving
- Time management
- Performance evaluation
- Relationship building
- Team building
- Quality assurance controls
- Incidents management
- Line management
- Continuous improvements
- Processes and procedures
- Safety protocols
- Priority management
- Workflow management
Languages
English
Native/ Bilingual
Timeline
Leader
Simmons Foods
08.2022 - Current
Cashier
Dairy Queen Grill & Chill
01.2022 - 08.2022
Sales Associate
G&S shoes
01.2021 - 07.2021
Upholsterer
LaZBoy Furniture Gallery
06.2020 - 12.2020
Cashier
Zaxbys
05.2018 - 12.2018