Ariana Olguin
Jonesboro
Summary
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for a strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Professional with hands-on experience in collaborative environments, prepared to contribute to project success. Known for reliability and adaptability in meeting dynamic team needs. Exhibits strong organizational abilities and effective communication skills.
Overview
4
4
years of professional experience
Work History
Server
Buffalo Wild Wings
Jonesboro, AR
08.2025 - Current
- Provided prompt and friendly service to enhance guest experiences.
- Accurately took food and beverage orders using POS systems.
- Collaborated with kitchen staff to ensure timely order delivery.
- Maintained cleanliness and organization of dining area for optimal guest comfort.
- Adapted quickly to fast-paced environment during peak hours, ensuring efficiency.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Resident Assistant
Arkansas State University
Jonesboro, AR
08.2024 - Current
- Facilitated communication between residents and university administration, enhancing community engagement.
- Organized and implemented educational programs promoting personal development and academic success.
- Mediated conflicts among residents, fostering a positive living environment and ensuring compliance with residence policies.
- Conducted regular assessments of resident needs, adjusting resources to improve overall satisfaction and retention.
Front of House Employee
Panda Express
Jonesboro, AR
05.2025 - 08.2025
- Delivered exceptional customer service to enhance guest experiences and satisfaction levels.
- Managed front counter operations, ensuring prompt order processing and accurate payment handling.
- Collaborated with team members to maintain cleanliness and organization of dining and service areas.
- Assisted in training new employees on company policies, procedures, and food safety standards.
To-Go Server
Olive Garden Restaurant
North Little Rock, AR
10.2021 - 07.2023
- Managed order accuracy and timely delivery to enhance customer satisfaction.
- Trained new staff on menu knowledge and operational procedures to improve service efficiency.
- Collaborated with kitchen team to coordinate food preparation and expedite orders effectively.
- Implemented best practices for packaging takeout orders to maintain food quality during transit.
Education
Criminal Justice
Arkansas State University
Jonesboro, AR06-2028
Associate of Science - Psychology
Arkansas State University
Jonesboro, AR04-2025
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Time management
- Student leadership
- Effective planning
- Public speaking
- Fluent bilingualism
Languages
Spanish
Native or Bilingual
Timeline
Server
Buffalo Wild Wings
08.2025 - Current
Front of House Employee
Panda Express
05.2025 - 08.2025
Resident Assistant
Arkansas State University
08.2024 - Current
To-Go Server
Olive Garden Restaurant
10.2021 - 07.2023
Criminal Justice
Arkansas State University
Associate of Science - Psychology
Arkansas State University