Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Program Eligibility Specialist I
Arkansas Department of Human Services
03.2025 - Current
Review and process applications for state assistance programs in compliance with established policies.
Verify applicant information
Maintain accurate and up-to-date case records to support eligibility decisions.
Ensure timely application processing and follow-up with applicants to gather required documentation.
Provide clear and professional communication to applicants regarding eligibility
Assist clients in completing forms and gathering necessary documentation.
Educate applicants on available resources and services to support their needs.
Maintain confidentiality and security of sensitive applicant data
Qualified Behavioral Health Provider
Experience Counseling Clinic
04.2024 - 02.2025
Instruct clients in problem-solving, communication, socialization, emotional, educational, and life management skills.
Document client behavior and functional levels to provide appropriate intervention techniques.
Building supportive relationships with clients within multiple demographics.
Monitor progress to evaluate effectiveness of interventions.
Maintain accurate records
Access Coordinator III
UAMS South Magnolia Campus
07.2021 - 04.2024
EPIC Super User Access
Schedule referrals for follow-ups and specialists
Verify medical coverage
Initiate prior authorizations
Daily Financial Operations: including deposits and monthly change audit
Appointment scheduling
Admit and discharge patients
Answer phones and direct calls
Customer Service Representative
Peoples Bank Magnolia
04.2018 - 02.2021
Maintain accurate daily cash drawer
Adhering to policies and procedures
Processing account transactions: deposits, withdrawals, loan payments, and exchanging currency
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