Arlen Tiedeman
Prairie Grove
Summary
Dedicated mental health technician with impressive mental health expertise. Delivered exceptional patient support in community-based treatment facility and contributed to many patients' status improvements. Superb communications skills and compassionate nature enabled positive outcomes in challenging environment.
Overview
7
7
years of professional experience
Work History
Mental Health Technician
Perimeter Behavioral Of The Ozarks
08.2023 - Current
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
Mental Health Technician
Vantage Point Behavioral Health Hospital
07.2022 - 02.2023
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Educated patients on coping strategies and self-help techniques to better manage their mental health symptoms.
- Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.
- Assisted in the development of individualized treatment plans to address specific patient needs and promote recovery.
Shift Manager
McDonald's Restaurant
08.2017 - 05.2022
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Education
High School Diploma -
Geneseo High School
Geneseo, IL05.2018
Skills
- De-Escalation Techniques
- Stress reduction techniques
- Suicide Prevention
- Behavior Management
- Substance abuse awareness
- Family relations
- Narcissistic Personality Disorder Insights
- HIPAA Requirements
Timeline
Mental Health Technician
Perimeter Behavioral Of The Ozarks
08.2023 - Current
Mental Health Technician
Vantage Point Behavioral Health Hospital
07.2022 - 02.2023
Shift Manager
McDonald's Restaurant
08.2017 - 05.2022
High School Diploma -
Geneseo High School
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