Summary
Overview
Work History
Skills
Timeline
Generic

Ashanti Thomas

North Little Rock

Summary

Dynamic professional with a proven track record at ConAgra Foods Inc, excelling in project coordination and performance analysis. Adept at enhancing production efficiency and fostering team collaboration, I leverage strong analytical skills and conflict resolution abilities to drive results in fast-paced environments. Committed to achieving strategic objectives and optimizing team productivity.

Overview

10
10
years of professional experience

Work History

Machine Operator

Westrock Coffee
Conway
02.2025 - Current
  • Enhanced production efficiency through diligent control system monitoring.
  • Maintained up-to-date repair logs by documenting key metrics on pressure, temperature, level, and flow.
  • Coordinated efforts with other departments to achieve project goals.
  • Collaborate with other departments when necessary for successful completion of projects.
  • Documented daily production data and submitted accurate time logs to keep management up-to-date.
  • Verified production orders prior to starting set-up.
  • Maintain records of completed work and production data including volume produced and time required for each task.
  • Carry out regular safety checks on machinery prior to operation.
  • Ensure that safety guidelines are followed at all times while operating machinery.
  • Completed day-to-day duties accurately and efficiently.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.

Team Lead - Sales Associate | Geek Squad |

Best Buy
North Little Rock
07.2023 - 02.2025
  • Listened to customer needs to identify and recommend best products and services.
  • Performed daily spot checks of store shelves to ensure proper product placement.
  • Established effective communication channels between different departments within the organization.
  • Utilized strong problem solving abilities when resolving conflicts between employees or customers.
  • Analyzed sales data to identify trends and adjust strategies accordingly.
  • Posed as models for advertising, artistic creation and display of goods.
  • Resolved customer complaints quickly and efficiently.
  • Coordinated with logistics teams to ensure timely delivery of products to customers.
  • Reduced process lags by training employees on best practices and protocols.
  • Managed multiple projects simultaneously while meeting tight deadlines without compromising quality standards.
  • Analyzed data from customer surveys to identify areas of improvement in customer satisfaction scores.
  • Served as a liaison between the sales team and upper management.
  • Made outbound sales calls to contact prospective leads, using effective communication skills.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
  • Monitored inventory levels to ensure adequate stock was available at all times.
  • Managed cash register operations using POS system and processed sales and returns.
  • Recruited, hired and trained new hires to optimize profitability.
  • Maintained detailed records of all customer transactions in the company's database system.

Team Lead- Manufacturing

ConAgra Foods Inc
Russellville
10.2018 - 12.2023
  • Set specific goals for projects to measure progress and evaluate end results.
  • Implemented strategies to take advantage of new opportunities.
  • Provided support to junior staff during peak periods of workloads.
  • Monitored team workload to prevent burnout and ensure equitable task distribution.
  • Championed the adoption of new technologies to improve team productivity and service delivery.
  • Maintained positive working relationship with fellow staff and management.
  • Monitored operations and reviewed records and metrics to understand company performance.
  • Reviewed completed work to verify consistency, quality, and conformance.
  • Assessed company operations for compliance with safety standards.
  • Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
  • Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
  • Analyzed key performance indicators to identify effective strategies.
  • Coordinated team resources to achieve project goals.
  • Trained new staff in relevant processes and procedures.
  • Monitored team performance against targets, taking corrective action where necessary.
  • Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
  • Developed strategies to increase team productivity and improve customer service levels.
  • Managed conflict resolution within the team to maintain a positive work environment.
  • Operated equipment and machinery according to safety guidelines.
  • Completed day-to-day duties accurately and efficiently.
  • Maintained updated knowledge through continuing education and advanced training.

Manager

SUBWAY®Restaurants
Russellville
08.2015 - 07.2019
  • Trained employees on additional job positions to maintain coverage of roles.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Directed recruitment, hiring, and training of new staff members.
  • Provided leadership during times of organizational change or crisis situations.
  • Maintained up-to-date records of employee attendance, payroll information, vacation requests.
  • Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
  • Resolved customer complaints and issues promptly, maintaining a positive brand image.
  • Assigned work and monitored performance of project personnel.
  • Developed and implemented strategic plans to achieve company objectives.
  • Analyzed market trends and competitor activity to inform business strategy.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.

Skills

  • Production monitoring
  • Data documentation
  • Inventory management
  • Accounting and Budgeting
  • Proficient with Microsoft Office (Excel, Word)
  • Excellent interpersonal and communication skills, both written and verbal
  • Quick learner and computer literate
  • Poised under pressure
  • Strong time management and task prioritization
  • High attention to detail
  • Excel in a fast-paced environment
  • Strong analytical and critical thinking skills
  • Project coordination
  • Conflict resolution
  • Performance analysis

Timeline

Machine Operator

Westrock Coffee
02.2025 - Current

Team Lead - Sales Associate | Geek Squad |

Best Buy
07.2023 - 02.2025

Team Lead- Manufacturing

ConAgra Foods Inc
10.2018 - 12.2023

Manager

SUBWAY®Restaurants
08.2015 - 07.2019

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Ashanti Thomas