Ashlee West
Heber Springs
Overview
18
18
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Medical Center Pharmacy
11.2024 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Customer Service Representative
Allstate Insurance
06.2024 - 11.2024
- My primary role was assisting customers with inquiries about their insurance policies and providing accurate information about coverage options
- I handled customer concerns, ensure satisfaction, and work to resolve any issues promptly
- I also maintained records, update customer information, and promote relevant products and services
Pharmacy Technician
Harps Food Stores
03.2023 - 06.2024
- As a pharmacy technician, my duties include preparing and dispensing medications under the supervision of a licensed pharmacist, managing inventory, and ensuring the accuracy of prescriptions
- I assisted customers by answering questions about medications, processing prescriptions, and handling billing and insurance claims
- Additionally, I maintained a clean and organized workspace, follow safety protocols, and support the pharmacist in various administrative tasks to ensure efficient pharmacy operations
Sales Associate
Sleep Number Corporation
07.2022 - 12.2022
- My primary responsibilities include engaging with customers to understand their sleep needs, demonstrating the features of Sleep Number products, and providing personalized recommendations
- I assisted customers with product selection, process sales transactions, and manage inventory
- Additionally, I maintained a welcoming store environment, ensure that displays are well-organized, and follow up with customers to enhance their overall shopping experience and encourage repeat business
Retail Associate
Golden outdoors
10.2021 - 07.2022
- Building personal relationships with customers
Assistant Manager/Pharmacy Technician
Freds
01.2017 - 08.2019
- Help assist the pharmacist and prepare medications
- Fill prescriptions and mix antibiotics
- Count down each register and do daily deposit
- Unload truck and stock merchandise
- Set planograms
Pharmacy Technician
Allcare Pharmacy
03.2014 - 01.2017
- Help prepare and give out prescription medication
- Take prescriptions over the phone and in person
- Help mix medicines, count pills, measure medication, label and give instructions for medicine
- The duty as cashier is to greet customers and handle all transactions
- In charge of all over the counter ordering
- Placing orders through mckesson each day
- Counting down each cash register and doing the deposit every night
Cashier/Assistant Manager
Freds
03.2008 - 03.2014
- Make sure payroll was correct and ready to email into corporate
- Counting each till and doing daily deposit
- Help greet customers and cash out each transaction
- Each week unload truck and stocking the shelfs with the new merchandise
- Had monthly planograms to set
- Make sure my associates were staying on track
- Set end caps and grid caps to match the planogram
Veterinary Assistant/Kennel Attendant
Patchell Vet Clinic
01.2007 - 02.2008
- Cleaning the cat and dog kennels daily
- Feeding and bathing and walking making sure the dogs and cats had their medication if needed
- Monitoring hospitalized animals
- Cleaning the clinic daily
- Assisting the veterinarian with surgeries
- Assisting the veterinarian in daily appointments
- Nail trims and grooming
Education
High School diploma -
Cambridge-Isanti High School
Cambridge, MN05.2004
Skills
- Pharmacy Technician Experience
- McKesson
- Planograms
- Veterinary Assistant
- Kennel Experience
- Animal Care
- Veterinary Technician Experience
- Medical Terminology
- Customer Service
- Pharmacy
- Inventory
- Data Entry
- Time Management
- Cash Handling
- Sales
- Retail sales
- Communication skills
- Customer service
- Cash handling
- Computer skills
- Organizational skills
- Medical terminology
- Typing
- Time management
- Inside sales
- Cold calling
Certification
- CPR Certification
- Pharmacy Technician License
Timeline
Pharmacy Technician
Medical Center Pharmacy
11.2024 - Current
Customer Service Representative
Allstate Insurance
06.2024 - 11.2024
Pharmacy Technician
Harps Food Stores
03.2023 - 06.2024
Sales Associate
Sleep Number Corporation
07.2022 - 12.2022
Retail Associate
Golden outdoors
10.2021 - 07.2022
Assistant Manager/Pharmacy Technician
Freds
01.2017 - 08.2019
Pharmacy Technician
Allcare Pharmacy
03.2014 - 01.2017
Cashier/Assistant Manager
Freds
03.2008 - 03.2014
Veterinary Assistant/Kennel Attendant
Patchell Vet Clinic
01.2007 - 02.2008
High School diploma -
Cambridge-Isanti High School
- CPR Certification
- Pharmacy Technician License
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