Ashley Duke
Bentonville
Summary
Self-motivated individual with a Bachelor's Degree who thrives in a fast paced environment. Demonstrates exceptional interpersonal skills, a keen eye for detail, and a commitment to upholding justice and maintaining the highest ethical standards. Capable of working effectively under pressure and leading investigative teams to successful case resolutions. Effective at writing reports and affidavits, interviewing witnesses and gaining informants by applying persuasive communication skills and understanding of the law. Proven investigator with a self-motivated and flexible style.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Detective - Sex Offender Registration
Benton County Sheriff's Office
02.2023 - Current
- Gather and analyze evidence, including forensic, digital, and testimonial data
- Interview victims, witnesses, and suspects to build comprehensive case files
- Prepare detailed investigative reports and case documentation for prosecution
- Oversee the registration, monitoring, and compliance of sex offenders in the jurisdiction
- Conduct regular check-ins with registered offenders and ensure adherence to legal requirements and restrictions
- Investigate and address any violations of sex offender registration laws
- Work closely with other law enforcement agencies, social services, and community organizations to coordinate investigations and provide support to victims
Deputy Sheriff
Benton County Sheriff's Office
12.2021 - 02.2023
- Conduct routine patrols of assigned areas to deter and detect criminal activity
- Respond to emergency calls and incidents, including accidents, disturbances, and criminal activities
- Enforce local, state, and federal laws, including traffic regulations and ordinances
- Conduct preliminary investigations of crimes, including collecting evidence, interviewing witnesses, and documenting findings
- Prepare detailed reports and case files for further investigation or legal proceedings
- Testify in court and provide testimony as required
- Engage with the community to build trust and address public concerns
- Provide assistance to citizens, including answering questions, offering support, and referring individuals to appropriate services
- Respond to and manage emergency situations, including natural disasters, hazardous incidents, and high-risk situations
- Provide first aid and emergency medical assistance as needed
- Coordinate with other emergency services and agencies during critical incidents
- Conduct traffic stops and issue citations for traffic violations
- Arrest individuals suspected of committing crimes and process them according to legal procedures
- Manage and secure crime scenes to preserve evidence and ensure safety
- Assist in the preparation and execution of search and arrest warrants
- Ensure compliance with departmental policies and procedures
Patrol Officer
Rogers Police Department
12.2020 - 12.2021
- Conduct routine patrols of assigned areas to deter and detect criminal activity
- Respond to emergency calls and incidents, including accidents, disturbances, and criminal activities
- Enforce local, state, and federal laws, including traffic regulations and ordinances
- Conduct preliminary investigations of crimes, including collecting evidence, interviewing witnesses, and documenting findings
- Prepare detailed reports and case files for further investigation or legal proceedings
- Testify in court and provide testimony as required
- Engage with the community to build trust and address public concerns
- Provide assistance to citizens, including answering questions, offering support, and referring individuals to appropriate services
- Respond to and manage emergency situations, including natural disasters, hazardous incidents, and high-risk situations
- Provide first aid and emergency medical assistance as needed
- Coordinate with other emergency services and agencies during critical incidents
- Conduct traffic stops and issue citations for traffic violations
- Arrest individuals suspected of committing crimes and process them according to legal procedures
- Manage and secure crime scenes to preserve evidence and ensure safety
- Assist in the preparation and execution of search and arrest warrants
- Ensure compliance with departmental policies and procedures
- While serving at this agency, I was able to observe and shadow our Criminal Investigation Division for a month
- During my observation I was able to witness search warrant writing, criminal interviews, lead tracking, etc
Probation and Parole Officer
Arkansas Community Correction
06.2019 - 12.2020
- Supervise individuals on probation or parole to ensure compliance with court-ordered conditions and terms
- Conduct regular meetings and home visits to monitor progress and address any issues or violations
- Maintain accurate and up-to-date records of interactions, compliance, and any incidents or violations
- Conduct risk assessments to evaluate the needs and risks associated with individuals on probation or parole
- Develop and implement supervision plans tailored to the individual's needs, including addressing substance abuse, mental health issues, and vocational training
- Collaborate with treatment providers, counselors, and community organizations to coordinate support services
- Provide guidance and support to individuals to help them achieve their rehabilitation goals and reintegrate into society
- Monitor progress toward meeting goals and compliance with probation or parole conditions
- Address any behavioral or compliance issues and take appropriate action in response to violations, including reporting to the court or parole board
- Prepare detailed reports and documentation regarding individuals' progress, compliance, and any incidents or violations
- Testify in court or before the parole board as needed regarding individuals' progress and compliance
- Maintain confidentiality and handle sensitive information in accordance with legal and departmental guidelines
- Work closely with law enforcement, social services, and community organizations to support individuals on probation or parole and enhance public safety
- Participate in case conferences, team meetings, and training sessions to stay informed about best practices and emerging issues
- Respond to and manage any emergencies or crises involving individuals on probation or parole
- Take appropriate actions in response to violations, including coordinating with law enforcement and other agencies as necessary
- Assisted in numerous sex offender compliance checks in various counties (Northwest and Central Arkansas)
- These checks required checking software, apps and various hardware on computers and other devices
- During these device checks I was able to help lead authorities to hidden child pornography resulting in new cases
Cardiac Arrhythmia Monitor Technician
Cox Health
05.2019 - 05.2019
- Continuously monitor patients' heart rhythms using telemetry equipment to identify and document arrhythmias and other cardiac abnormalities
- Analyze telemetry data and identify patterns or trends indicative of potential cardiac issues
- Respond promptly to alarms and alerts, taking appropriate action based on the severity of the arrhythmia
- Interpret telemetry data to assess patients' cardiac status and detect abnormal heart rhythms
- Document and report findings to the healthcare team, including physicians, nurses, and other medical staff
- Prepare and maintain accurate records of patients' cardiac rhythms, events, and any interventions
- Ensure patient safety by monitoring heart rhythms and responding to any signs of distress or changes in condition
General Manager
LifeStart Wellness Network
08.2018 - 02.2019
- Oversee the day-to-day operations of the fitness center, including front desk, fitness areas, and administrative functions
- Ensure the facility is clean, safe, and well-maintained, including managing equipment repairs and maintenance
- Implement and enforce policies and procedures to ensure a high standard of service and compliance with health and safety regulations
- Enhance member satisfaction by providing exceptional customer service and addressing any concerns or complaints
- Develop and implement programs and services to meet the needs of members and promote member retention
- Conduct member outreach and engagement activities, including organizing fitness events and workshops
- Develop and execute marketing strategies to attract new members and retain existing ones
- Monitor membership sales and revenue goals, and implement initiatives to drive growth and improve profitability
- Manage promotional campaigns, social media presence, and community outreach to increase brand awareness and membership sign-ups
- Design and implement fitness programs and classes that meet the needs and interests of members
- Evaluate program effectiveness and make adjustments based on member feedback and participation levels
- Collaborate with trainers and instructors to deliver high-quality fitness programming and ensure program compliance
Intern
FedEx World Headquarters Wellness Center
06.2018 - 08.2018
- Assist with front desk operations, including checking in members, answering phone calls, and addressing inquiries
- Provide excellent customer service by assisting members with their needs and addressing any concerns or issues
- Help with member onboarding and orientation, including explaining facility policies and available services
- Assist fitness trainers and instructors in setting up and organizing classes and programs
- Help with the preparation and distribution of fitness materials, including schedules, promotional flyers, and informational brochures
- Observe and learn about various fitness programs and classes, providing support as needed
- Support the maintenance and cleanliness of the fitness center, including equipment, locker rooms, and common areas
- Assist with equipment setup and breakdown for fitness classes and events
- Report any maintenance issues or equipment malfunctions to the appropriate staff members
- Assist with data entry, filing, and organization of member records and facility documentation
- Support marketing and promotional activities by helping with social media updates, event planning, and community outreach
- Help track and analyze membership data, including attendance and participation in programs
- Participate in training sessions and workshops to enhance knowledge of fitness industry standards, equipment, and best practices
- Observe and learn from experienced staff members about fitness center operations, client interaction, and program management
- Contribute ideas and suggestions for improving fitness center operations and member experience
Fitness Instructor/Customer Service
Planet Fitness
12.2015 - 06.2018
- Plan, organize, and lead group fitness classes, including but not limited to cardio, strength training, yoga, and flexibility exercises
- Develop and implement safe and effective workout programs tailored to various fitness levels and goals
- Demonstrate proper exercise techniques and correct form to ensure participants perform exercises safely and effectively
- Provide one-on-one personal training sessions, including fitness assessments, goal setting, and customized workout plans
- Monitor and track clients' progress, offering adjustments to programs as needed to ensure continued improvement and motivation
- Educate clients on proper nutrition, lifestyle habits, and injury prevention to support overall well-being
- Build and maintain strong relationships with clients, providing motivation, encouragement, and support throughout their fitness journey
- Address client concerns, questions, and feedback in a professional and positive manner
- Promote fitness programs, special events, and membership options to enhance client engagement and retention
- Ensure that the fitness area is clean, organized, and well-maintained, including equipment inspections and reporting any issues
- Follow safety protocols and guidelines to maintain a safe environment for all participants
- Assist with setting up and breaking down equipment for classes and personal training sessions
- Stay current with industry trends, fitness techniques, and certifications to continually improve knowledge and skills
- Attend workshops, training sessions, and fitness conferences to enhance professional development
- Maintain required certifications and continuing education requirements as stipulated by the fitness center or certifying organizations
Member Services
The Fitness Club
01.2014 - 08.2015
- Greet and assist members and guests as they enter the fitness center, providing a friendly and welcoming atmosphere
- Address and resolve member inquiries, concerns, and complaints in a professional and efficient manner
- Provide information about fitness center services, membership options, class schedules, and facility amenities
- Process new member registrations, including completing necessary paperwork and providing orientation on facility policies and procedures
- Assist with membership renewals, upgrades, and cancellations, ensuring accurate data entry and record-keeping
- Handle membership billing and payment processing, including addressing any billing issues or discrepancies
- Monitor and manage facility access, including checking in members, issuing guest passes, and ensuring secure access to the gym
- Ensure that all facility access protocols are followed and report any security concerns or incidents to management
- Maintain accurate records of member and guest access, including managing key cards or access codes
- Maintain organized and accurate records of member information, transactions, and communications
- Assist with scheduling and coordinating fitness classes, personal training sessions, and special events
- Perform general administrative tasks, including answering phones, managing email correspondence, and filing documents
- Promote fitness center programs, special offers, and membership benefits to enhance member engagement and retention
- Conduct follow-up calls or surveys to gather feedback from members and assess their satisfaction with the facility and services
- Ensure the front desk and reception area are clean, organized, and stocked with necessary supplies
- Report any maintenance issues or facility concerns to the appropriate staff members for prompt resolution
- Assist with maintaining the overall cleanliness and orderliness of the facility as needed
Sales Associate
Under Armour, Inc
09.2013 - 01.2014
- Greet and assist customers in a friendly and professional manner, addressing their needs and inquiries
- Provide product information, recommendations, and demonstrations to help customers make informed purchasing decisions
- Resolve customer complaints and issues promptly and effectively, ensuring a high level of customer satisfaction
- Process sales transactions accurately using point-of-sale (POS) systems, including handling cash, credit card payments, and returns
- Promote and upsell store products, special promotions, and loyalty programs to maximize sales and revenue
- Meet and exceed individual and team sales goals and targets
- Maintain store cleanliness and organization, including arranging and restocking merchandise on shelves and displays
- Assist with store inventory management, including receiving and processing shipments, conducting stock counts, and reporting inventory discrepancies
- Follow store policies and procedures for handling merchandise, including tagging, pricing, and loss prevention
- Assist with visual merchandising and store displays to ensure that products are presented attractively and in accordance with store standards
- Ensure that promotional materials and signage are displayed correctly and updated as needed
- Keep up-to-date with current product knowledge, trends, and promotions to effectively communicate with customers
- Work collaboratively with team members to achieve store goals and provide a positive work environment
- Participate in staff meetings and training sessions to stay informed about new products, procedures, and company policies
- Provide support to other store associates and managers as needed, including covering shifts and assisting with special projects
Member Services
The Country Club
03.2009 - 08.2012
- Greet members and guests with a friendly and professional demeanor, ensuring a welcoming atmosphere
- Assist with membership inquiries, including information on membership benefits, renewals, and upgrades
- Address and resolve member and guest concerns, complaints, and requests promptly and courteously
- Manage tee time reservations, including scheduling, confirming bookings, and handling cancellations
- Assist members with booking golf lessons, events, and other services offered by the golf course
- Monitor and manage facility access, including issuing and tracking membership cards or access codes
- Ensure the front desk area is clean, organized, and well-stocked with necessary supplies and information
- Report any facility maintenance issues or equipment malfunctions to the appropriate staff for resolution
- Maintain an organized system for managing bookings and ensure accurate scheduling to optimize course usage
- Process membership applications, renewals, and payments, ensuring accuracy and up-to-date records
- Handle administrative tasks, including data entry, filing, and maintaining member databases
- Prepare and distribute membership materials, including welcome packets, newsletters, and promotional information
- Promote golf course events, tournaments, and special offers to members, enhancing engagement and participation
- Assist in organizing member events, tournaments, and social activities to foster a sense of community
- Assist with the sale of golf course merchandise, including apparel, equipment, and accessories
- Promote membership benefits, loyalty programs, and special promotions to increase membership and revenue
- Support marketing initiatives by providing input on member trends and preferences
Education
Bachelor's - Exercise Science
Arkansas State University
Jonesboro, AR08.2018
High school diploma -
Harrison High School
Harrison, AR05.2012
Skills
- Microsoft Office
- Excel
- Leading team operations
- Preserving crime scenes
- Organizational Skills
- Problem Solving
- Customer Service
- Report Writing
- Computer skills
- Collecting evidence
- Information Gathering
- Team leadership skills
- Interview techniques
- Legal knowledge
- Conducting investigations
- Report Preparation
- Case Report Development
- Writing reports
- Personnel Training
- Evidence processing
- Evidence Gathering
Certification
- CPR, Present
- Specialized Law Enforcement (Probation and Parole), Present
- K9 Handler, Present
- CVSA Examiner, Present
Additionalinformation - Completedcourses
- Mobile Digital Devices and GPS
- Understanding Digital Footprints
- Online Undercover
- Search Warrants & Digital Evidence
- Introduction to Previewing
- Introduction to Cell Phone Investigations
- Preservation Letters: Their Vital Role in Investigations
- Post-Seizure Evidentiary Concerns
- Introduction to Social Media and Networking
- How Computers Work and Store Data
- Encryption
- Seizing Mobile Devices Part 1
- Seizing Mobile Devices Part 2
- Tracing IP Addresses
- Understanding Wireless Networks
Personal Information
Authorized To Work: US
Timeline
Detective - Sex Offender Registration
Benton County Sheriff's Office
02.2023 - Current
Deputy Sheriff
Benton County Sheriff's Office
12.2021 - 02.2023
Patrol Officer
Rogers Police Department
12.2020 - 12.2021
Probation and Parole Officer
Arkansas Community Correction
06.2019 - 12.2020
Cardiac Arrhythmia Monitor Technician
Cox Health
05.2019 - 05.2019
General Manager
LifeStart Wellness Network
08.2018 - 02.2019
Intern
FedEx World Headquarters Wellness Center
06.2018 - 08.2018
Fitness Instructor/Customer Service
Planet Fitness
12.2015 - 06.2018
Member Services
The Fitness Club
01.2014 - 08.2015
Sales Associate
Under Armour, Inc
09.2013 - 01.2014
Member Services
The Country Club
03.2009 - 08.2012
Bachelor's - Exercise Science
Arkansas State University
High school diploma -
Harrison High School
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