Ashley Holder
Hot Springs Village
Summary
Dedicated and adaptable employee delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Overview
2027
2027
years of professional experience
2007
2007
years of post-secondary education
Work History
Office Manager
Fox Pass Development Corp
Hot Springs Village
12.2014 - Current
- Scale trucks daily
- Managed daily office operations for a leading development corporation.
- Oversaw office supply inventory and procurement processes efficiently.
- Maintained vendor relationships for services and supplies management.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Managed office inventory and placed new supply orders.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Coded and entered daily invoices with in-house accounting software.
- Provided training to new hires on office policies and procedures.
- Maintained confidential records relating to personnel matters.
- Resolved customer complaints or answered customers' questions.
Shift Lead Manager
Walgreens
- Customer Service
- Store Merchandising
- Cash Reports
- Operate photo machines
- Fill and Sell Perscriptions
- Balance register tills and safe daily
- Returns & exchanges
- Supervised daily operations and ensured compliance with company policies.
- Trained and mentored team members on customer service best practices.
- Managed inventory levels and coordinated stock replenishment processes.
- Resolved customer inquiries and complaints to enhance satisfaction.
- Trained new employees on procedures, policies, and job functions.
- Ensured proper stock levels were maintained throughout the shift.
Education
Lake Hamilton High School
Pearcy, ARSkills
- Office management
- Vendor relationship management
- Invoice processing
- Office supply procurement
- Payroll processing
- Account reconciliation
Timeline
Office Manager
Fox Pass Development Corp
12.2014 - Current
Shift Lead Manager
Walgreens
Lake Hamilton High School