Ashley N. Gray
Malvern
Summary
Human Resources professional with strong expertise in payroll management, compliance, and employee relations. Known for fostering team collaboration and consistently achieving results. Adept at navigating changing needs and ensuring accurate, data processing. Skilled in HRIS systems, conflict resolution, and policy implementation. Recognized for reliability, adaptability, and results-driven approach.
Overview
15
15
years of professional experience
Work History
Human Resources/Business Office
Higginbotham Family Clinic
01.2021 - Current
- Identify future hiring needs and develop job descriptions and specifications
- Source candidates through databases, online employment forums, social media, etc
- Screen resumes to determine which candidates meet the minimum requirements
- Perform in-person and phone interviews with candidates
- Facilitate onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
- Conducte regular internal audits of payroll records to identify discrepancies or irregularities, swiftly addressing any issues uncovered through these investigations.
- Manage employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Maintain accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Conduct thorough internal investigations, addressing employee concerns with fairness and transparency.
- Motivate employees through special events, incentive programs, and constructive feedback.
- Used technologically relevant digital systems to manage payroll and benefits programs.
- Serve as a trusted resource for employees regarding benefits, payroll, and other HR-related inquiries.
Staffing and Recruitment Specialist
EngageMED Inc
08.2019 - 07.2020
- Identify future hiring needs and develop job descriptions and specifications
- Collaborate with department managers to compile a consistent list of requirements for open positions
- Review requisitions for job postings to ensure all information is accurate prior to posting
- Organize candidate data and all communication in one platform
- Source candidates through databases, online employment forums, social media, etc
- Screen resumes to determine which candidates meet the minimum requirements
- Perform in-person and phone interviews with candidates
- Stay current on the company’s organizational structure, personnel policy, and federal and state laws regarding employment practices
- Serve as a liaison with area colleges and industry associations
- On-board all new hires through Paycom HRIS
- Perform reference and background checks
- Coordinate and implement all new hire orientations with benefits explanations and Paycom training
- Analyze recruitment metrics showing time-to-hire and source of hire
- Organize HR events (job fairs, career days, in-house recruitment events)
- Promptly corresponded with applicants and coordinated and conducted interviews.
- Provided exceptional candidate experience throughout the recruitment process, maintaining consistent communication and transparency.
- Maintained an updated database of potential candidates for future opportunities, allowing for quick access to a qualified talent pool.
- Managed multiple requisitions simultaneously while maintaining attention to detail and excellent organizational skills.
Administrative Specialist III
College of the Ouachitas
07.2017 - 08.2019
- Researches various data storage and/or computer records to obtain information
- Compiles data for reports
- Maintains clinical activity logs and submits reports to supervisor
- Reviews documents including applications, forms, student records, and clinical reports for accuracy, completeness, and compliance with laws and regulations, and makes necessary corrections
- Compiles financial information used by supervisor to formulate budget proposals and monitors expenditures to ensure optimum operating efficiency
- Budget Coordinator for 4 different Health Sciences’ programs totaling around $300,000
- Track health records for incoming and current students and adjunct employees
- Manages clinical contracts for 22 facilities for students to attend during clinical rotations
- Assists supervisor by maintaining leave records, appointment calendar, and prioritizing incoming correspondence.
- Safeguarded sensitive information through the proper handling of confidential documents and secure storage methods.
Receptionist/Referral Desk/Office Lead
Malvern Diagnostic Clinic
10.2009 - 07.2017
- Use EMR to manage patient records and files
- Schedule and confirm patient diagnostic appointments, surgeries, and medical consultations
- Perform patient referrals and authorizations by completing and submitting documents, discussing with providers, insurance carriers, and patients
- Ensure that follow up referral appointments and reports were kept and received
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Resolved customer problems and complaints.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
Education
Associate Degree - Management
College of The Ouachitas
05-2025
Diploma -
Malvern High School
01.2006
Skills
- Employee training
- Recruitment strategies
- Human resources management
- Employee relations
- Attention to detail
- Effective communication
- Friendly, positive attitude
- Teamwork and collaboration
Professional References
- Marykatherine Callison, APRN, Higginbotham Family Clinic, 501-337-2310, mk.callison@hotmail.com
- Amy Crutchfield, Office Manager, Malvern Diagnostic Clinic, 501-467-0689, amy.crutchfield@arheart.com
- Melinda Sanders, Dean of Health Sciences, ASU – Three Rivers, 501-412-7095, msanders@asutr.edu
Timeline
Human Resources/Business Office
Higginbotham Family Clinic
01.2021 - Current
Staffing and Recruitment Specialist
EngageMED Inc
08.2019 - 07.2020
Administrative Specialist III
College of the Ouachitas
07.2017 - 08.2019
Receptionist/Referral Desk/Office Lead
Malvern Diagnostic Clinic
10.2009 - 07.2017
Diploma -
Malvern High School
Associate Degree - Management
College of The Ouachitas
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