Ashley Weilacher
Little Rock,AR
Summary
Customer focused operations leader with 15+ years of management experience leading high volume teams, developing talent, and driving business results in faced paced environments. Current Starbucks Store Manager overseeing 20-25 partners and managing operations for $2M annual business, with expertise in hiring, coaching, scheduling, and operational leadership. Proven ability to build high performing teams, lead through change, and deliver exceptional customer service.
Overview
2027
2027
years of professional experience
Work History
Store Manager(2022-present)
Starbucks Coffee Company
10.2020 - Current
- Lead operations of a high-volume, $2M annual retail location, overseeing a team of 20–25 partners and driving performance across customer experience, sales, and operational execution.
- Manage hiring, scheduling, onboarding, coaching, performance management, and leadership development.
- Oversee P&L, labor management, inventory, and operational metrics to achieve business and profitability goals.
- Develop supervisors and team members through coaching, accountability, and leadership development.
- Drive business performance through operational execution, customer engagement, and team development.
- Foster a positive, high-performing culture focused on retention, accountability, and growth.
Owner / Operator
Pack Rats Handmade and Salvage / Chic and Homey
2013 - 2020
- Founded, scaled, and managed multiple retail business models spanning traveling show events, brick-and-mortar retail, and e-commerce operations.
- Launched Pack Rats Handmade and Salvage as a traveling business participating in 2–3 national shows monthly, later expanding into a Benton, AR storefront while continuing event operations.
- Founded Chic and Homey, a handmade décor Etsy business that consistently ranked in the top 1–3% of Etsy sellers nationwide, leveraging SEO strategy, trend analysis, and product positioning to drive growth.
- Directed all business operations including P&L, merchandising, marketing, inventory management, production, and shipping logistics.
Shop Manager
Carrie Scott’s Antiques
01.2010 - 01.2014
- Directed daily retail operations, including staffing, scheduling, merchandising, customer experience, and overall store performance.
- Managed in-store purchasing and inventory acquisition, evaluating antiques, furniture, estate pieces, collectibles, décor, and resale items for authenticity, market demand, quality, and profitability.
- Negotiated purchasing decisions and pricing strategies to maximize margins while maintaining a diverse and desirable inventory mix.
- Oversaw merchandising and showroom presentation to create engaging customer experiences and drive repeat business.
Store Manager
Hollywood Video
01.2007 - 01.2010
- Returned to Hollywood Video to lead store operations, overseeing staffing, team development, merchandising, and customer experience.
- Directed day-to-day business operations while maintaining service standards and operational performance.
- Managed team engagement and operational stability through the company’s final years.
Sales Manager (CopyMax & Sales Operations)
OfficeMax
01.2006 - 01.2007
- Recruited by a former District Manager to join OfficeMax in a leadership role supporting sales and operational initiatives.
- Led daily operations of the CopyMax business center, overseeing sales accounts, scheduling, customer engagement, and revenue-driving initiatives.
- Directed sales floor operations and coached associates in consultative selling and upselling strategies.
- Selected to lead support efforts during liquidation across four Connecticut store closures, managing inventory transitions, operational execution, and team support before transferring to the Waterbury location.
Store Manager
Hollywood Video
01.2004 - 01.2006
- Directed daily operations of a high-volume retail location, overseeing staffing, scheduling, merchandising, and customer experience.
- Led team development, performance management, and operational execution to drive sales and service goals.
- Built a strong operational reputation that resulted in recruitment into a leadership opportunity with OfficeMax.
Skills
- Team Leadership & Development
- Hiring & Talent Development
- Coaching & Performance Management
- Customer Service Management
- Operations Management
- Conflict Resolution
- Team Culture & Retention
- Leadership Development
Timeline
Store Manager(2022-present)
Starbucks Coffee Company
10.2020 - Current
Shop Manager
Carrie Scott’s Antiques
01.2010 - 01.2014
Store Manager
Hollywood Video
01.2007 - 01.2010
Sales Manager (CopyMax & Sales Operations)
OfficeMax
01.2006 - 01.2007
Store Manager
Hollywood Video
01.2004 - 01.2006
Owner / Operator
Pack Rats Handmade and Salvage / Chic and Homey
2013 - 2020