Aubrey Hewett
Waldron
Summary
Dynamic Assistant Store Manager with a proven track record at Cavenders Western Store, enhancing customer satisfaction through expert coaching in sales techniques and product knowledge. Excelled in staff scheduling and workforce management, significantly boosting sales growth. Skilled in stock management and known for exceptional attention to detail, consistently improving operational efficiency and team performance.
Overview
1
1
year of professional experience
Work History
Assistant Store Manager
Cavenders Western Store
10.2023 - Current
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Rotated merchandise and displays to feature new products and promotions.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Education
GED -
Van Buren High School
Van Buren06-2020
Skills
- Stock management
- Attention to detail
- Staff scheduling
- Billing
- Customer experience
- Shift scheduling
- Flexible schedule
- Hiring and training
- New hire training
- Sales growth
- Sales expertise
- Workforce management
Timeline
Assistant Store Manager
Cavenders Western Store
10.2023 - Current
GED -
Van Buren High School
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