Austin Cutchin
Maumelle
Summary
Reliable Teamworker in multiple fields such as Water Operator and Concession Worker. Dependable, and also a great personality in the work space. Also gets the job done effectively and efficiently.
Overview
2
2
years of professional experience
2027
2027
years of post-secondary education
Work History
Water Operator
North Little Rock Recreational Center
North Little Rock
04.2024 - Current
- Maintained water quality through regular testing and monitoring procedures.
- Operated water treatment equipment to ensure effective purification processes.
- Recorded daily water usage and chemical levels for compliance tracking.
- Assisted in troubleshooting equipment malfunctions and performed basic repairs.
- Conducted routine inspections of facilities to uphold safety standards.
- Collaborated with team members to respond to service requests promptly.
Concessions Worker
North Little Rock Recreational Center
North Little Rock
04.2024 - Current
- Prepared and served a variety of food and beverages to customers.
- Maintained cleanliness and organization of concession stand area.
- Handled cash transactions and operated point-of-sale system efficiently.
- Monitored inventory levels and restocked supplies as needed.
- Ensured compliance with health and safety regulations during food preparation.
- Collaborated with team members to enhance customer service experience.
- Resolved customer inquiries and complaints in a professional manner.
- Cleaned concession area including counters, floors, equipment, and utensils.
- Prepared hot dogs, popcorn, nachos, pizza slices, pretzels, and other snacks according to recipes or instructions.
- Provided customer service by greeting patrons, answering questions, and resolving complaints.
- Stocked concession stands with supplies and food items.
- Operated cash registers to process payments from customers.
- Followed company procedures for opening and closing concession stands.
- Communicated effectively with co-workers in order to ensure smooth operation of concessions stand activities.
- Correctly received orders, processed payments and responded appropriately to guest concerns.
- Maintained exceptional standards of customer service during high-volume, fast-paced operations.
- Assisted in training new employees on proper concession stand operations.
- Maintained neat, well-groomed appearance, impeccable personal hygiene, hair restraint and minimal jewelry to meet company standards.
- Worked with teammates and openly invited coaching from management team.
- Assisted customers in selecting items, taking orders, and providing recommendations.
- Adhered to company policies and procedures while providing exceptional customer service.
- Ensured that all safety protocols were followed at all times during shift hours.
- Adhered to health department regulations regarding food handling practices.
- Operated grills, deep fryers and griddles safely to avoid accidents or injury.
- Received deliveries of food items and stocked shelves accordingly.
- Calculated daily sales totals and reported figures to management team at the end of each day's work shift.
- Set up condiments such as ketchup, mustard and relish for use by customers.
- Pleasantly served fresh food and beverages to customers at concession stand.
- Packaged menu items into bags or trays and placed drink orders into carriers for easy transport.
- Performed minor maintenance tasks such as cleaning equipment when needed.
- Attended staff meetings to discuss changes in policies or procedures.
- Checked expiration dates on all products before serving them to customers.
- Labeled containers with product names and prices prior to stocking shelves.
- Measured ingredients according to specified recipes to reduce waste.
- Promptly reported complaints to supervisor for quick, efficient resolution.
- Resolved customer complaints in a professional manner.
- Provided excellent customer service to all patrons in a timely manner.
Education
Maumelle High School
Maumelle, ARSkills
- Water quality testing
- Equipment operation
- Compliance tracking
- Technical troubleshooting
- Team collaboration
- Cash handling
- Customer service
- Inventory management
- Effective communication
- Safety compliance
- Food preparation
- Problem resolution
- Sanitizing
- Order coordination
- Hygiene standards
- Professionalism and courtesy
- Reliability and punctuality
- Supply management
- Cleanliness maintenance
- Stress tolerance
- Food safety
- Teamwork orientation
- Safety monitoring
- Cash handling proficiency
- Surface cleaning
- Basic math
- Inventory reports
- Dish preparation
- Time management prowess
- Food safety and sanitation
- Team member training
- Cleaning and sanitation
- Reliable team worker
- Workspace maintenance
- Listening and comprehension
- Customer response
- Food handling
- Engaging personality
- Excellent multi-tasker
- Organized multi-tasker
- Food handling safety
- Food preparation expertise
- Payment processing
- Food safety compliance
- Cooking
Accomplishments
- Arkansas Boys State
- National Honors Society
- National Society of High School Scholars
Languages
Spanish
Professional
Affiliations
- Boys Scouts
- Band
- Taekwondo
References
References available upon request.
Timeline
Water Operator
North Little Rock Recreational Center
04.2024 - Current
Concessions Worker
North Little Rock Recreational Center
04.2024 - Current
Maumelle High School