Austin Noonan

• Coached team members in techniques necessary to complete job tasks.
• Trained new team members by relaying information on company procedures.
• Worked different stations to provide optimal coverage and meet production goals.
• Established open and professional relationships with team members to achieve quick resolutions for various issues.
• Conducted regular reviews of operations and identified areas for improvement.

• Transition from full sales to operation based day to day for transactional business.
• Continued to strength relationship with customers from the daily contact - full interaction with customer from quoting to invoice and everything in between where needed.
• Tracked shipments from dispatch through delivery to verify timely arrival.

• Cultivated productive relationships with business representatives and consulted closely to uncover needs and match to available solutions.
• Developed deep knowledge of customer businesses and relationship to company objectives.
• Worked with customers to develop strategic business and account plans.

• Trained new employees on customer service, money handling and organizing strategies.
• Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.

Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.

• Served high customer volumes during special events, nights, and weekends.
• High level customer service