Ava Bryan
Little Rock
Summary
I am very detail-oriented and am used to working in a fast-paced environment. I am skilled in customer service and take pride in being personable and professional. I can manage daily operations and ensure a welcoming atmosphere. I possess strong communication skills, critical thinking abilities, empathy, and a positive attitude.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
Wags & Whiskers
Little Rock
06.2023 - Current
- Greet clients and pets with a friendly, welcoming demeanor.
- Managing appointment scheduling for grooming and boarding services
- Answering phone calls, providing information about services and policies.
- Processing client transactions using point-of-sale systems efficiently.
- Maintaining the cleanliness and organization of the reception area.
- Providing clients with updates on their pets during service visits.
- Collaborating with team members to enhance the customer service experience.
Education
Bachelor of Arts - English
University of Central Arkansas
Conway, AR05-2026
Bachelor of Science - Psychology
University of Central Arkansas
Conway, AR05-2026
Skills
- Effective communication
- Customer service
- Time management
- Project management
- Conflict resolution
- Team collaboration
- Research skills
- Appointment scheduling
- Phone etiquette
- Multicultural competence
- Mental health awareness
- Self-reflection
- Flexible and adaptable
Timeline
Front Desk Receptionist
Wags & Whiskers
06.2023 - Current
Bachelor of Arts - English
University of Central Arkansas
Bachelor of Science - Psychology
University of Central Arkansas