Ayelen Zaira Lopez
San Salvador De Jujuy
Summary
Dynamic and customer-focused professional with extensive experience, and customer service. Proven track record of enhancing client satisfaction and retention through exceptional service and active listening. Skilled in maintaining hygienic work environments and adept at team collaboration. Demonstrated ability to learn quickly and adapt to industry trends, ensuring top-notch client care.
Overview
8
8
years of professional experience
Work History
Cosmetologist
Pitucas
2021.01 - 2024.12
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Stayed current with industry trends and techniques by attending workshops, trade shows, and continuing education courses.
Secretary
Administración Publica
2020.04 - 2024.12
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
Maquilladora
Particular
2018.01 - 2024.12
- Maintained a hygienic workspace by adhering to strict sanitation practices, ensuring client safety and comfort.
- Sanitized makeup tools to avoid spread of infection.
- Enhanced client satisfaction by providing personalized makeup consultations and product recommendations.
- Advised clients on proper skincare routines, promoting healthy skin as the foundation for flawless makeup application.
- Demonstrated and explained use of different beauty products to educate customers.
- Prepared skin for makeup application by cleaning, moisturizing and priming.
Cosmetologist
Cuestion De Piel
2020.01 - 2020.04
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Maintained client treatment records and designed long-term care programs for return customers.
Vendedora De Indumentaria
Atuendo
2019.04 - 2019.12
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Mesera
Color Esperanza
2018.01 - 2018.07
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Cultivated warm relationships with regular customers.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Babysitter
Particular
2017.04 - 2017.08
- Assisted with light housekeeping duties as well as running errands.
- Prepared meals and snacks for children based on dietary guidelines.
- Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Enhanced children''s emotional well-being by providing attentive care and nurturing relationships.
- Ensured children''s safety and comfort by consistently monitoring their environment and addressing potential hazards.
Education
Tecnico Universitario En Produccion De Bioimagenes -
Universidad Catolica De Salta
San Salvador De Jujuy, Argentina2022-06
Cosmiatria -
Escuela Viviana Bustos
San Salvador De Jujuy, Argentina2019-11
Curso De Maquilladora Profesional -
Roberto Piazza
San Salvador De Jujuy, Argentina2016-11
Cosmetologa Y Esteticista -
Quality Isad
Córdoba, Argentina2014-12
High School Diploma -
Colegio Santa Teresita
San Salvador De Jujuy, Argentina2011-12
Skills
- Social skills
- Friendly communication
- Gran capacidad de aprendizaje
- Active listening
- Buena presencia
- Trabajo en equipo
- Buena predisposicion
- Responsabilidad
Additional Information
Actualmente cuento con la Visa Working Holiday.
Languages
Español
Native language
Ingles
Elementary
A2
Timeline
Cosmetologist
Pitucas
2021.01 - 2024.12
Secretary
Administración Publica
2020.04 - 2024.12
Cosmetologist
Cuestion De Piel
2020.01 - 2020.04
Vendedora De Indumentaria
Atuendo
2019.04 - 2019.12
Maquilladora
Particular
2018.01 - 2024.12
Mesera
Color Esperanza
2018.01 - 2018.07
Babysitter
Particular
2017.04 - 2017.08
Tecnico Universitario En Produccion De Bioimagenes -
Universidad Catolica De Salta
Cosmiatria -
Escuela Viviana Bustos
Curso De Maquilladora Profesional -
Roberto Piazza
Cosmetologa Y Esteticista -
Quality Isad
High School Diploma -
Colegio Santa Teresita