Baileigh Harrison
Springdale
Summary
Experienced service advisor, excelling in customer service and vehicle maintenance. Skilled in managing appointment scheduling and warranty processing, leading to efficient service operations and high-quality standards. Effective communication and problem-solving skills foster positive customer interactions and satisfaction.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Service Advisor
Adventure Subaru
08.2020 - 02.2026
- Assisted customers with service inquiries and vehicle maintenance recommendations.
- Scheduled appointments and managed service department workflow efficiently.
- Collaborated with technicians to understand repair needs and service options.
- Provided detailed explanations of services and pricing to customers.
- Handled customer complaints with empathy and professionalism during interactions.
- Educated customers on vehicle care and maintenance best practices.
Service Advisor
McClarty Daniel CDJRF
Springdale
09.2019 - 08.2020
- Assisted customers with service inquiries and vehicle maintenance needs.
- Scheduled service appointments and managed customer follow-ups effectively.
- Coordinated with technicians to ensure timely service completion and quality standards.
- Provided detailed explanations of services and repairs to customers clearly.
- Educated customers on vehicle care, maintenance schedules, and warranties offered.
Warranty Assistant
Steve Landers Toyota NWA
Rogers
10.2017 - 07.2019
- Processed warranty claims efficiently for diverse consumer products.
- Reviewed documentation for accuracy and completeness before approvals.
- Coordinated with vendors to resolve warranty issues promptly.
- Maintained organized records of all warranty claims and correspondence.
- Analyzed warranty trends to identify common issues with products.
- Provided support during audits by ensuring compliance with warranty guidelines.
Bakery/Deli Associate
Harps Food Stores
Springdale
05.2016 - 10.2017
- Maintained cleanliness and organization of decorating workspace and tools.
- Mixed and prepared icing and fondant for decorating purposes.
- Implemented efficient decorating processes to improve workflow in the bakery area.
- Used pastry bags and tips to pipe messages and decorative roses onto cakes.
- Cleaned display cases, utensils, and working spaces to keep sanitary work environment.
Cashier/Restaurant Busser
The Flying Fish
Bentonville
04.2015 - 05.2016
- Processed customer transactions accurately and efficiently.
- Cleaned and maintained dining areas to ensure a welcoming environment.
- Assisted servers by delivering food and beverages promptly.
- Set and reset tables for new guests efficiently.
- Collaborated with kitchen staff to streamline service flow.
- Prepared ingredients by washing, chopping, and measuring for daily menu items.
- Maintained cleanliness of workstations and adhered to food safety standards consistently.
Education
High school diploma or GED - Upper secondary education, High school diploma, High school or equivalent
Pennfoster Online High School
Scranton, PA01.2017
Skills
- Customer service
- Vehicle maintenance
- Appointment scheduling
- Warranty processing
- Service workflow management
- Problem solving
- Time management
- Team collaboration
- Attention to detail
- Multitasking and organization
- Excellent communication
- Service scheduling
- Service estimates
- Reporting and documentation
- Data processing
- Computer skills
Certification
Driver's License, 12/01/16, 12/01/24
Willing To Relocate
- Rogers, AR
- Fayetteville, AR
- Springdale, AR
- Bentonville, AR
Personal Information
Authorized To Work: US for any employer
Timeline
Service Advisor
Adventure Subaru
08.2020 - 02.2026
Service Advisor
McClarty Daniel CDJRF
09.2019 - 08.2020
Warranty Assistant
Steve Landers Toyota NWA
10.2017 - 07.2019
Bakery/Deli Associate
Harps Food Stores
05.2016 - 10.2017
Cashier/Restaurant Busser
The Flying Fish
04.2015 - 05.2016
High school diploma or GED - Upper secondary education, High school diploma, High school or equivalent
Pennfoster Online High School