Bailey Bennett
Gentry
Overview
11
11
years of professional experience
Work History
Office Manager
Relentless Plumbing
Gentry
05.2022 - Current
- Managed daily office operations for a plumbing service company.
- Coordinated scheduling for technicians and service appointments.
- Oversaw inventory management of plumbing supplies and equipment.
- Maintained office records and documentation for compliance purposes.
- Handled customer inquiries and resolved issues promptly and professionally.
- Maintained filing system for records, correspondence and other documents.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Reviewed files and records to obtain information and respond to requests.
- Coded and entered daily invoices with in-house accounting software.
- Created spreadsheets in Excel to track data such as vacation requests, sick days .
EMT/Firefighter
City of Rogers, AR
Rogers
05.2020 - 04.2022
- Responded rapidly to emergency calls and provided critical care in the field.
- Collaborated with paramedics and medical staff during patient transport and treatment.
- Monitored vital signs and maintained patient stability during transit to medical facilities.
- Administered first aid and CPR in high-pressure situations to ensure patient safety.
- Educated community members on first aid techniques and emergency preparedness strategies.
- Maintained compliance with local regulations and protocols for emergency medical services.
- Maintained patient vital signs, including blood pressure, respiration rate, pulse rate, temperature, oxygen saturation level and pain levels.
- Remained level-headed and proactive during emergency situations.
- Demonstrated dedication to providing quality care through continued training and education.
- Assisted in providing medical care to patients with life-threatening conditions and injuries.
- Developed strong rapport with other medical professionals to foster quality and efficient patient care.
- Conducted equipment inspections and vehicle checks in adherence with required maintenance schedules.
- Transported patients to hospitals or other healthcare facilities using ambulances or other vehicles.
- Operated emergency vehicles with caution to keep patients, public, and first responders safe.
- Participated in continuing education courses to maintain certification requirements.
- Ensured that ambulance was stocked properly with necessary supplies prior to responding to calls.
- Adhered strictly to safety regulations set forth by local governing bodies.
- Operated specialized medical equipment such as ventilators, cardiac monitors and suction devices.
- Utilized proper body mechanics when lifting and moving equipment or assisting patients.
- Trained new hires by offering insight into job duties and assessing shift performance.
- Responded to emergency calls for fire suppression and rescue operations.
- Conducted fire inspections and ensured compliance with safety regulations.
- Operated firefighting equipment during training and real-life scenarios.
- Collaborated with team members to develop effective emergency response plans.
- Educated the community on fire safety and prevention techniques.
- Maintained firefighting gear and ensured readiness for immediate deployment.
- Participated in ongoing training to enhance firefighting skills and knowledge.
- Assisted in coordinating drills and public safety demonstrations for local schools.
- Communicated effectively with crew members while performing tasks under stressful conditions.
- Trained continuously to maintain required physical fitness for demanding work.
- Cleaned, serviced, and maintained fire apparatus in condition of readiness and performed general maintenance of fire department property.
- Collaborated with other emergency personnel when responding to accident scenes or acute illness calls requiring emergency medical care.
- Performed search and rescue operations in hazardous environments.
- Analyzed situations to quickly adopt courses of action with regard to surroundings and circumstances.
- Participated in fire and life safety inspections of commercial and residential properties and checked operating condition of hydrants.
Emergency Room Technician
Washington Regional Hospital
Fayetteville
01.2018 - 04.2018
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our service.
- Provided excellent service and attention to customers when face to face.
- Monitored vital signs and reported changes to medical staff promptly.
- Prepared and maintained medical equipment for emergency procedures.
- Supported medical personnel during patient assessments and interventions.
- Documented patient information accurately in electronic health records.
- Educated patients and families on procedures and post-care instructions.
- Collaborated with team members to ensure a safe, efficient environment.
- Maintained cleanliness and organization of the emergency room area.
- Assisted with resuscitation efforts in life-threatening situations such as cardiac arrest or trauma cases.
- Took patients' vital signs, collected medical specimens and updated information in patient charts.
- Assisted physicians with procedures such as intubations, chest tube insertions and central line placements.
- Prepared rooms for incoming patients by ensuring that necessary equipment was available.
- Stocked and replenished patient care areas with appropriate supplies.
- Administered oxygen therapy, nebulizer treatments, wound dressings and splinting and casting per physician orders.
- Collected blood samples for lab analysis to diagnose disease or screen for health problems.
- Took blood pressure measurements and reported to nurse or physician if above or below normal levels.
- Maintained compliance with HIPAA protocols to safeguard patient privacy.
- Monitored health and well-being of clients.
- Attended training to validate or refresh basic professional skills.
Firefighter/ EMT
Siloam Springs Fire Department
Siloam Springs
01.2015 - 12.2017
- Obtained guidance and training from EMT and medics:
- Attended emergency medical requests
- Rendered advanced paramedical assistance to injured patients
- Performed preliminary assessment of injury to emergency patients
- Transported patients
- Inspected and maintained emergency medical equipment
- Followed infection control regulations and standards
EMT Clinicals
Washington Regional Medical Clinic
Fayetteville
06.2015 - 08.2015
- Obtained guidance and training from senior ER Technicians and nurses:
- Observed and assisted in medical procedures
- Obtained vital signs
- Aided in lifting and moving of patients
- Performed EKG and urine tests for emergency room patients
- Abided by all rules pertaining to patient confidentiality
Education
Arkansas EMT License - Emergency Medical Technician
NorthWest Arkansas Community College
Bentonville, AR 06.2015 - 07.2015
National EMT License - Emergency Medical Technician
NorthWest Arkansas Community College
Bentonville, AR 06.2015 - 07.2015
Diploma -
Siloam Springs High School
Siloam Springs, AREmergency Medical Responder -
Siloam Springs High School and Fire Department
Siloam Springs, ARSkills
- Scheduling coordination
- Problem solving
- Payroll and budgeting
- Proposal writing
- Office management software
- Operations management
- Billing
- Customer service
- Report preparation
- Project management
- Document management
- Clinical documentation
- Compliance management
- Team collaboration
- Inventory management
- Customer relationship management
- Stress management
- Empathy and compassion
- Medical records management
- Patient management
- Calm under pressure
- Condition assessment
- Medical equipment use
- Critical thinking
- Basic life support
- Direct patient care
- Medical recordkeeping
Timeline
Office Manager
Relentless Plumbing
05.2022 - Current
EMT/Firefighter
City of Rogers, AR
05.2020 - 04.2022
Emergency Room Technician
Washington Regional Hospital
01.2018 - 04.2018
Arkansas EMT License - Emergency Medical Technician
NorthWest Arkansas Community College
06.2015 - 07.2015
National EMT License - Emergency Medical Technician
NorthWest Arkansas Community College
06.2015 - 07.2015
EMT Clinicals
Washington Regional Medical Clinic
06.2015 - 08.2015
Firefighter/ EMT
Siloam Springs Fire Department
01.2015 - 12.2017
Diploma -
Siloam Springs High School
Emergency Medical Responder -
Siloam Springs High School and Fire Department