Bailey Bollin
Rogers,AR
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.
Overview
6
6
years of professional experience
Work History
National Account Specialist II
Niagara Bottling, LLC
07.2022 - Current
- Increased client base by implementing effective sales strategies and maintaining strong relationships with key accounts.
- Developed and executed targeted marketing campaigns for improved brand awareness and increased sales.
- Managed a portfolio of national accounts, ensuring consistent communication and proactive problem solving.
- Conducted in-depth market research to identify new business opportunities and expand product offerings.
- Collaborated with cross-functional teams to develop customized solutions for clients, resulting in higher customer satisfaction.
- Provided ongoing support to clients through regular check-ins, addressing concerns and offering valuable insights into industry trends.
- Coordinated with logistics teams to ensure timely delivery of products, enhancing customer experience and fostering loyalty.
- Established clear communication channels between departments, streamlining collaboration efforts among team members.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
- Utilized data analytics to identify and resolve supply chain issues and improve overall performance.
- Managed supply chain process, from order placement to delivery, to facilitate on-time and accurate fulfillment.
- Collaborated with sales team to ensure accurate demand forecasting, preventing overstock or stockout situations.
- Issued timely and accurate responses to both internal and external inquiries.
- Worked with customers to integrate processes and correct issues.
- Tracked orders and notified customers of status or potential delays.
- Managed inventory levels to verify availability of stock for customer orders.
- Created reports to provide insights into logistics operations and performance.
Owner/Buyer Specialist
Blush Boutique
02.2018 - 06.2022
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Expanded product offerings by researching market trends and identifying potential growth opportunities.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.
- Generated revenues yearly and effectively capitalized on industry growth.
- Interacted well with customers to build connections and nurture relationships.
- Trained new employees on proper protocols and customer service standards.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Assisted in recruiting, hiring and training of team members.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Analyzed market trends and monitored inventory levels to make informed buying decisions.
- Participated in trade shows to identify new potential suppliers for various product categories.
- Mitigated supply chain risks by proactively identifying potential disruptions and creating contingency plans accordingly.
- Communicated with vendors regarding inventory needs and negotiated prices to maintain profit margins.
- Developed cost-effective purchasing strategies to maintain inventory levels and improve operational procedures.
- Managed and maintained purchase orders and invoices.
- Established relationships with vendors to secure competitive pricing and discounts.
- Placed orders for merchandise consistent with quality, quantity and other specification requirements.
- Analyzed sales and inventory data to determine purchasing needs and reorder points.
- Researched and identified new suppliers and vendors.
Education
MBA - Supply Chain & Logistics Management
Arkansas State University
Jonesboro, AR08.2024
Bachelor of Science - Marketing
Missouri Southern State University
Joplin, MO05.2021
Skills
- Strategic planning
- Data-driven decision-making
- Market research
- Sales forecasting
- Project management
- Organizational skills
- Analytical thinking
- Adaptability
- Sales Reporting
- Operations Management
- Order Management
- Logistics Support
- Data Analysis
- Multitasking
- Purchasing Processes
Accomplishments
2023 Outstanding Performance Award
100% in stocks on all items I managed
Timeline
National Account Specialist II
Niagara Bottling, LLC
07.2022 - Current
Owner/Buyer Specialist
Blush Boutique
02.2018 - 06.2022
MBA - Supply Chain & Logistics Management
Arkansas State University
Bachelor of Science - Marketing
Missouri Southern State University
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