Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bailey Featherstone

Bentonville

Summary

Results-driven Global E-Commerce Manager with a proven track record of managing a $98M book of business. Expert in Amazon marketplace strategy, P&L management, and cross-functional leadership. Experienced at driving revenue through data-driven GTM strategies, product innovation, and comprehensive digital content overhauls.

Overview

10
10
years of professional experience

Work History

Global E-commerce Account Manager- Amazon

Olaplex
Bentonville
10.2023 - Current
  • Direct strategy and execution for a $104M portfolio across 14 Amazon marketplaces, focusing on Amazon US to drive +20% YoY YTD growth.
  • Oversee creation of unique product assortments, inventory forecasting, sales reporting, and global financial planning.
  • Spearhead the launch of exclusive product offerings, with 3 recent launches generating an estimated $18M in annual revenue.
  • Manage a $7M media budget and 4 agency partners to optimize global Amazon advertising.
  • Lead global content overhauls—including A+ Content, Brand Stores, and Media Assets—resulting in a 3% conversion rate increase YTD.
  • Execute high-velocity promotion strategies for major tentpole events, driving over $20M in annual revenue.

Customer Success Manager- Premium Beauty

Amazon
Nashville
08.2020 - 10.2023
  • Spearheaded growth strategy for 10 multi-million dollar Premium Beauty brands.
  • Served as the Consumables Category Lead for Amazon Lifestyle marketing initiatives.
  • Conducted regular inventory audits, event forecasts, and catalog scrubs to provide data-driven performance insights.
  • Directed peak event strategy and execution for vendor partners, including Prime Day and Black Friday.
  • Conducted weekly and quarterly business reviews to analyze performance and identify growth opportunities.

Executive Account Manager

Adecco Group
Nashville
09.2018 - 08.2020
  • Managed client relationships to ensure satisfaction and retention.
  • Acted as Team Lead and Advisory Board member focused on new hire growth and development.
  • Identified client business goals to create yearly plans and execution roadmaps.

Business Development Manager

Drive Social Media
Nashville
09.2017 - 09.2018
  • Developed strategic partnerships to enhance service offerings and market reach.
  • Presented proposals and strategies to potential clients, showcasing company capabilities.
  • Cultivated relationships with key stakeholders to drive collaboration and engagement.

Manager, Marketing Communications

Sam's Club Corporate
Bentonville
08.2016 - 06.2017
  • Managed external marketing agencies to execute all print marketing materials from inception to completion.
  • Presented marketing briefs for future initiatives to Executive Leadership.
  • Performed regular audits of in-progress marketing materials to ensure accuracy and quality.

Education

Bachelor of Science - Marketing Management

University of Arkansas
Fayetteville, AR
12-2015

Skills

  • Strategy: GTM Strategy, Joint Business Planning (JBP), Revenue Growth, Relationship Management, Trade Marketing
  • Technical: Amazon Vendor Central, Retail Link, Salesforce, Excel, Nielsen, Asana, XEO360
  • Operations: Inventory & Order Management, Financial Planning & P&L, Data Analytics & Reporting
  • Marketing: Digital Content Development, Media Budget & Agency Management

Timeline

Global E-commerce Account Manager- Amazon

Olaplex
10.2023 - Current

Customer Success Manager- Premium Beauty

Amazon
08.2020 - 10.2023

Executive Account Manager

Adecco Group
09.2018 - 08.2020

Business Development Manager

Drive Social Media
09.2017 - 09.2018

Manager, Marketing Communications

Sam's Club Corporate
08.2016 - 06.2017

Bachelor of Science - Marketing Management

University of Arkansas
Bailey Featherstone