Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Baltazar Salomon

Cordoba

Summary

Reservation Sales Agent with extensive experience at TravelPass Group, specializing in customer service and sales conversion. Proficient in CRM software and reservation management, consistently improving customer satisfaction and operational efficiency. Demonstrated ability to resolve inquiries effectively, leading to successful booking outcomes and a collaborative team environment.

Overview

1
1
year of professional experience

Work History

Reservation Sales Agent

TravelPass Group
Salt Lake City
12.2024 - Current
  • Maintained accurate records of customer interactions and sales activities in CRM software.
  • Resolved customer inquiries and issues promptly to enhance satisfaction.
  • Converted calls to reservations by leveraging knowledge of amenities and services.
  • Assisted customers with booking reservations through phone and online channels.
  • Identified areas for improvement in existing procedures to optimize processes.
  • Participated actively in team meetings and training sessions to foster collaboration.
  • Learned company policies and procedures to ensure consistent service quality.

Reservation Sales Agent

Reservationdesk.com
Salt Lake City
02.2025 - 05.2025
  • Facilitated customer reservations through phone and online channels consistently.
  • Provided accurate information regarding rates, availability, and policies to clients.
  • Processed customer requests efficiently utilizing reservation management software.
  • Resolved inquiries and issues promptly to enhance customer satisfaction.
  • Collaborated with team members to foster a positive work environment.
  • Mastered company policies and procedures to ensure consistent service quality.

Education

Big Ben Shool
Argentina

Blas Pascal University
Cordoba - Argentina

Skills

  • Customer service
  • Reservation management
  • CRM software
  • Booking systems
  • Sales conversion
  • Team collaboration

Languages

Spanish
First Language
English
Advanced (C1)
C1
Portuguese
Beginner (A1)
A1

Timeline

Reservation Sales Agent

Reservationdesk.com
02.2025 - 05.2025

Reservation Sales Agent

TravelPass Group
12.2024 - Current

Big Ben Shool

Blas Pascal University

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Baltazar Salomon