Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Bayleigh Kenney

Rogers

Summary

Professional leader with proven track record in driving departmental success. Expert in team collaboration, adaptive to changing needs, and focused on achieving results. Strong skills in strategic planning, resource management, and conflict resolution. Known for reliability and fostering positive work environment.

Overview

6
6
years of professional experience

Work History

Department Head

Atwoods Ranch & Home
07.2024 - Current
  • Enforced organizational rules and incorporated policy changes into departments' day-to-day activities.
  • Promoted a positive work environment by fostering teamwork, open communication, and recognition of accomplishments among employees.
  • Maintained organized inventory with accurate records through proper ordering, tracking and auditing procedures.
  • Served as a liaison between the department and other divisions within the company, facilitating strong working relationships that contributed to successful projects.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.

Receptionist

Pinnacle Nail Spa LLC
10.2022 - 09.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Corresponded with clients through email, telephone, or postal mail.
  • Responded to inquiries from callers seeking information.
  • Answered central telephone system and directed calls accordingly.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Resolved customer problems and complaints.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.

Cashier

Atwoods Ranch & Home
09.2019 - 06.2021
  • Addressed customer needs and made product recommendations to increase sales.
  • Answered questions about store policies and addressed customer concerns.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Built relationships with customers to encourage repeat business.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Used POS system to enter orders, process payments and issue receipts.
  • Learned duties for various positions and provided backup at key times.

Party Host

Fast Lanes Entertainment
04.2019 - 08.2019
  • Planned parties according to customer specifications.
  • Decorated and set tables in accordance with party themes and age groups.
  • Directed guests to correct areas for eating, dancing, and other services.
  • Took information about guests' party size, led to seating, and offered menus.
  • Supervised children's activities, maintaining happiness, safety and well-being.
  • Educated guests on rules and policies to deliver safe, enjoyable experiences.
  • Prepared and served food and drinks to guests, meeting hygiene and safety standards.
  • Assisted customers in entering and exiting rides, providing balance support and general directions.

Education

Bachelor of Business Administration - Human Resources Management

University of Arkansas Fort-Smith
05.2022

Skills

  • Documentation and reporting
  • Professional demeanor
  • Travel planning
  • Security awareness
  • Customer and client relations
  • Technical Support
  • Organization skills
  • Verbal and written communication
  • Sorting and labeling
  • Performance improvement
  • Telephone skills
  • Multi-line Telephone Systems
  • Scheduling
  • Event Planning
  • Social Media Management
  • Expense Tracking
  • Operational planning
  • Assignment delegation
  • Merchandise ordering
  • POS software
  • Training and mentoring

Affiliations

During my year at the University of Arkansas Fort-Smith I was involved in Greek Life on campus. I was the Director of Philanthropy for the Upsilon Beta Chapter of Alpha Omicron Pi, where I coordinated and organized two community service events to raise money for the Arthritis Foundation.

Timeline

Department Head

Atwoods Ranch & Home
07.2024 - Current

Receptionist

Pinnacle Nail Spa LLC
10.2022 - 09.2023

Cashier

Atwoods Ranch & Home
09.2019 - 06.2021

Party Host

Fast Lanes Entertainment
04.2019 - 08.2019

Bachelor of Business Administration - Human Resources Management

University of Arkansas Fort-Smith

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Bayleigh Kenney