Becca Willis
Clarksville
Summary
Professional support specialist with strong focus on team collaboration and adaptability. Adept at managing administrative tasks, resolving customer inquiries, and maintaining organized workflows. Reliable team player who thrives in dynamic environments and consistently delivers results. Skilled in communication, problem-solving, and multitasking.
Overview
12
12
years of professional experience
Work History
Community Support Assistant
Achieve Community Alliance
07.2024 - Current
- Cultivated strong working relationships with clients by delivering personalized service tailored to their specific needs and preferences.
- Managed high call volume, prioritizing cases and providing prompt assistance to customers.
- Enhanced customer satisfaction by addressing and resolving support inquiries in a timely manner.
- Assisted in the development of training materials and resources for the support team to enhance overall performance levels.
Assistant Store Manager
Dollar General Store
10.2023 - Current
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
Quality Assurance Inspector
Walmart Distribution
10.2018 - 10.2023
- Performed visual inspections and non-destructive tests where appropriate.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Communicated with production team members about quality issues.
Certified Nursing Assistant
Johnson County Health And Rehab
01.2013 - 10.2018
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Education
High School Diploma -
Ozark High School
Ozark, AR05-2004
Skills
- Strong organization
- Professionalism and etiquette
- Resourcefulness and initiative
- Teamwork
- Multitasking and time management
- Fast learner
- Cleaning and sanitizing
- Multitasking Abilities
- Reliability
Timeline
Community Support Assistant
Achieve Community Alliance
07.2024 - Current
Assistant Store Manager
Dollar General Store
10.2023 - Current
Quality Assurance Inspector
Walmart Distribution
10.2018 - 10.2023
Certified Nursing Assistant
Johnson County Health And Rehab
01.2013 - 10.2018
High School Diploma -
Ozark High School
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