Dynamic professional with a proven track record in records management and empathy development. Excelled in building customer relationships and enhancing team collaboration. Achieved significant trust and rapport in diverse roles, leveraging excellent communication and adaptability. Committed to continuous improvement and problem-solving, ensuring high-quality support and service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
26
26
years of professional experience
Work History
Family Support Worker
Circle of Life - NAPHE
Harrison, AR
07.2024 - Current
Enhanced family stability by providing comprehensive support and resources tailored to individual needs.
Connected families with community resources such as housing assistance, financial aid programs, and educational opportunities.
Developed strong rapport with clients, fostering trust necessary for effective intervention.
Strengthened families'' resilience through crisis intervention, counseling, and referral services.
Implemented evidence-based interventions designed to reduce risk factors associated with child abuse or neglect.
Visited home environments to help clients develop comprehensive life, technical, and job skills.
Documented data and completed accurate updates to case records.
Assisted families in navigating the social services system, including applying for benefits, accessing resources and connecting with other family support services.
Family Support Worker
Circle of Life -North Arkansas College
Harrison, AR
07.2022 - 06.2024
Enhanced family stability by providing comprehensive support and resources tailored to individual needs.
Connected families with community resources such as housing assistance, financial aid programs, and educational opportunities.
Developed strong rapport with clients, fostering trust necessary for effective intervention.
Strengthened families'' resilience through crisis intervention, counseling, and referral services.
Implemented evidence-based interventions designed to reduce risk factors associated with child abuse or neglect.
Visited home environments to help clients develop comprehensive life, technical, and job skills.
Documented data and completed accurate updates to case records.
Assisted families in navigating the social services system, including applying for benefits, accessing resources and connecting with other family support services.
Women's Chaplain
Marketplace Chaplain
Pace Industries, Harrison, AR
11.2019 - 03.2020
Provided spiritual guidance, emotional support and direct care to staff.
Met with staff, discussed issues compassionately and determined appropriate type of involvement to meet spiritual needs.
Developed relationships with female staff, resulting in increased trust and rapport during difficult times.
Attended company events to support and build comradery.
Available in times of emergency to encourage and support those in need.
Input data based on conversations with staff.
Completed ongoing training.
Mental Health Para-Professional
Arkansas Counseling Associates
Lead Hill School District
11.2012 - 03.2014
Collaborated closely with supervising clinicians, seeking guidance when needed while maintaining professional boundaries within the scope of practice.
Assisted in implementation of child's case plan
Pulled child from classroom setting to engage one-on-one with child. I worked toward building rapport, modeling a trusting relationship, and teaching the implementation of coping skills.
Enhanced patient well-being by providing empathetic support during individual sessions.
Promoted a safe and welcoming environment, establishing clear boundaries and maintaining confidentiality at all times.
Observed child in classroom and redirected when necessary.
Requested and established monthly meetings with the parent or teacher to discuss progress toward meeting assigned goals.
Offered support once a week for after-school group session and helped with transportation afterward.
Participated in ongoing training.
Involved in monthly meetings at the local office.
Participated in weekly meetings with Mental Health Professional to discuss progress and behaviors of children on caseload.
Native American Registration Coordinator
Ron Hutchcraft Ministries, Inc.
Harrison, AR
08.2008 - 09.2012
Entered data collected from outreach events.
Contacted Native American leaders via email and phone calls.
Organized mailing for a large event each year: printed labels, coordinated labels with excel spreadsheets, organized supplies for volunteer assembly, managed the completion of the mailing project.
Served as the contact person for incoming calls regarding the Native Conference that is held every summer.
Kept accurate record of how many students would be attending the conference.
Collected registration forms, verified information, filed forms, and contacted the leader when registration was complete.
Served as the registration coordinator in the office while preparing for the event.
Worked on-site at the even to coordinate check-in and housing for 600+ people.
Data Entry Clerk
Ron Hutchcraft Ministries, Inc
Harrison, AR
04.2007 - 08.2008
Completed data entry tasks with accuracy and efficiency.
Followed established procedures to enter and process data correctly.
Organized, sorted, and checked input data against original documents.
Scanned documents and saved in database to keep records of essential organizational information.
Processed mail and donations, as needed
Assisted receptionist with directing calls, as needed
Proofed donations and entered financial gifts received