Ben Cupples
Fayetteville
Summary
Criminology major with a strong academic foundation and comprehensive understanding of criminal behavior, law enforcement, and justice systems. Proven experience in document processing, risk management, and customer service. Exceptional organizational and communication skills with a track record of effectively collaborating with diverse teams.
Overview
1
1
year of professional experience
Work History
Risk Management Intern
University of Arkansas
01.2024 - 05.2024
- Conducted data analysis to support risk management initiatives
- Assisted in documenting risk management processes, procedures, and policies
- Communicated risk-related information to various stakeholders
- Maintained and updated risk registers
- Supported compliance efforts by ensuring alignment with relevant laws.
Loan Processing Assistant
Bank of England Mortgage
05.2023 - 08.2023
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
- Followed oral and written directions efficiently
- Collaborated with a diverse group of coworkers to accomplish goals and address product and service issues
- Prioritized and organized tasks to efficiently achieve service goals
- Identified customer needs promptly and efficiently
- Planned and completed group projects smoothly with others
- Displayed strong telephone etiquette, effectively handling difficult calls.
Education
Bachelor of Arts in Criminology -
University of Arkansas
Fayetteville, AR05.2024
Skills
- Document Processing
- Application Preparation
- Report Generation
- Contract Finalization
- Interviewing
- Information Verification
Activities
- Phi Delta Theta, Social Chairman, Organized and managed social events, fostering a sense of community and engagement among members.
- Student Affairs, Participated in various initiatives aimed at improving student life and campus involvement.
Timeline
Risk Management Intern
University of Arkansas
01.2024 - 05.2024
Loan Processing Assistant
Bank of England Mortgage
05.2023 - 08.2023
Bachelor of Arts in Criminology -
University of Arkansas
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