Benita Hall
Searcy
Summary
Dynamic Agency Director with a proven track record in team leadership and quality improvement. Expertise in care plan development and patient assessment, ensuring compliance and enhancing client satisfaction across multiple regions.
Overview
37
37
years of professional experience
Work History
Agency Director
Addus Homecare Corp
Little Rock
2022.05 - Current
- Managed personal care office serving nine counties, overseeing 165 clients and 144 aides.
- Developed initiatives to enhance client satisfaction and service quality in personal care.
- Ensured compliance with federal, state, and local regulations governing organizational operations.
- Oversaw recruitment, hiring, and training processes for all staff members.
RN Supervisor
HomeInstead
Searcy
2016.01 - 2022.05
- Supervised daily operations of home care services for clients.
- Developed care plans tailored to individual client needs.
- Coordinated staff schedules to ensure adequate patient coverage.
- Facilitated communication between clients, families, and care teams.
- Ensured compliance with safety and regulatory standards in caregiving.
RN
JRMC Home Care
Pine Bluff
2005.11 - 2012.01
- Coordinated patient care plans with interdisciplinary healthcare teams.
- Assessed patient needs and developed individualized treatment strategies.
- Monitored patient progress and adjusted care plans as necessary.
- Educated patients and families on health management and resources.
- Facilitated communication between patients, families, and healthcare providers.
- Managed documentation of patient interactions and care updates.
Director
DCMC Home Care
Fordyce
1992.11 - 2005.11
- Directed strategic initiatives for home health service delivery and operational excellence.
- Oversaw compliance with healthcare regulations and quality standards in home health services.
- Managed multidisciplinary teams to enhance patient care and service coordination.
- Developed training programs to improve staff performance and patient interaction skills.
- Reviewed policies and procedures to ensure best practices in home health operations.
- Oversaw day-to-day operations of the Home Health Services department including staffing levels, scheduling, budgets and equipment maintenance and purchasing decisions.
Branch Manager Home health
ABC Home Health Care
Augusta
1989.06 - 1992.03
- Coordinated patient care plans with healthcare professionals and families.
- Managed daily operations of home health care services for diverse client needs.
- Developed and implemented staff training programs to enhance service quality.
- Oversaw budget management and resource allocation for efficient service delivery.
- Ensured compliance with state regulations and industry standards in operations.
- Fostered a positive work environment to support team collaboration and morale.
Education
Associate of Science - Nursing
Arkansas State University
Jonesboro, AR1992-05
Skills
- Care plan development
- Managed care services
- Patient assessment
- Treatment planning
- Quality improvement
- Behavioral health support
- Palliative care
- Family education
- Home safety evaluation
- Clinical documentation
- Community outreach
- Team leadership
- Program development
- Conflict resolution
- Chronic disease management
- Patient consultation
- Multitasking
Timeline
Agency Director
Addus Homecare Corp
2022.05 - Current
RN Supervisor
HomeInstead
2016.01 - 2022.05
RN
JRMC Home Care
2005.11 - 2012.01
Director
DCMC Home Care
1992.11 - 2005.11
Branch Manager Home health
ABC Home Health Care
1989.06 - 1992.03
Associate of Science - Nursing
Arkansas State University