Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Benjamin Langdon

Fayetteville

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

Joint Fire Support Specialist (13F)

United State Army National Guard
01.2019 - 08.2024
  • Advised fire support sergeants of fire planning and coordination techniques and drafted fire support plans for tactical operations.
  • Managed sensitive information with discretion, ensuring that classified data was properly protected and disseminated only to authorized personnel.
  • Assisted in planning complex military operations, integrating fire support considerations into overall strategy development.
  • Fostered a positive work environment that encouraged collaboration, teamwork, and continuous improvement among team members.
  • Served as liaison between the unit commander and higher headquarters, communicating critical updates on mission progress and resource requirements.

Account Executive

Total Quality Logistics Inc.
09.2022 - 03.2023
  • Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
  • Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
  • Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
  • Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
  • Conducted regular check-ins with existing clients to assess their needs and identify upselling opportunities.

Education

BBA - Supply Chain Management

University of Arkansas, Fayetteville
Fayetteville, AR

Skills

  • Client Relationship Building
  • Account Management
  • Written and verbal communication
  • CRM software expertise
  • Lead Generation
  • Analytical Thinking
  • Database Management
  • Personnel Management
  • Operational planning
  • Discipline and Focus
  • Logistics Management
  • MS Excel

Affiliations

  • ROTC (University of Arkansas, 4 years)
  • Kappa Sigma (4 years)

Timeline

Account Executive

Total Quality Logistics Inc.
09.2022 - 03.2023

Joint Fire Support Specialist (13F)

United State Army National Guard
01.2019 - 08.2024

BBA - Supply Chain Management

University of Arkansas, Fayetteville

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Benjamin Langdon