Bernard Bracely
North Little Rock
Summary
Dynamic Animal Services professional with extensive experience at the City of Little Rock, excelling in team leadership and operations management. Proven track record in staff training and development, enhancing performance and compliance. Skilled in conflict resolution and decision-making, ensuring high-quality service and a positive work environment.
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Animal Services Assistant Manager
City Of Little Rock
07.2020 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
Animal Services Field Supervisor
City Of Little Rock
05.2010 - 07.2020
- Maintained accurate records of field activities, ensuring proper documentation was available for internal reviews and audits.
- Monitored employee performance for compliance with regulations and policies.
- Upheld company standards by enforcing strict adherence to policies and procedures during all field activities.
- Presented weekly and monthly performance reports to demonstrate team progress.
- Conducted regular training sessions for staff, elevating their skills and knowledge in field operations.
- Trained workers in proper methods, equipment operation and safety procedures.
Animal Control Officer
City Of Little Rock
07.1999 - 07.2010
- Conducted thorough investigations into cases of suspected animal cruelty or neglect, gathering evidence to support legal action when necessary.
- Handled emergency situations calmly and effectively, employing appropriate restraint techniques for various species while prioritizing public safety.
- Maintained a safe environment for animals in the shelter by performing daily health checks, feeding, and cleaning duties.
- Ensured proper handling of deceased animals for transport to designated disposal facilities while adhering to established protocols.
- Enhanced public safety by responding to and investigating reports of animal abuse, neglect, and nuisance complaints.
- Investigated and gathered information regarding animal-related complaints.
- Captured domestic and wild animals.
- Unloaded and impounded animals received from animal control and public.
- Administered vaccinations, microchipping services, and basic medical care for animals under the shelter''s supervision, promoting overall wellbeing.
- Supplied animals with food, water, and personal care.
Education
No Degree - General Studies
Pulaski Technical College
North Little Rock, AR08-1996
High School Diploma -
North Little Rock High School
North Little Rock, AR05-1994
Skills
- Customer service
- Team leadership
- Decision-making
- Problem-solving
- Staff training and development
- Staff management
- Conflict resolution
- Operations management
- Recruiting and interviewing
Certification
- [State] Driver's License
- NACA LEVEL I & II CERTIFICATION 2008
- EUTHANASIA 2000
- CHEMICAL CAPTURE CERTIFICATION 2008
- CPR/AED Certification
Timeline
Animal Services Assistant Manager
City Of Little Rock
07.2020 - Current
Animal Services Field Supervisor
City Of Little Rock
05.2010 - 07.2020
Animal Control Officer
City Of Little Rock
07.1999 - 07.2010
No Degree - General Studies
Pulaski Technical College
High School Diploma -
North Little Rock High School
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