Bernardo Aman
Room Manager
Buenos Aires,CABA
Summary
Dynamic and motivated professional with experience at Palladio Hotel MGallery, excelling in customer service and teamwork. Proficient in Excel and adept at multi-tasking, I consistently enhance guest experiences and streamline operations. Recognized for punctuality and responsibility, I thrive in fast-paced environments while maintaining a respectful and flexible approach.
Overview
4
4
years of professional experience
Work History
Secretary
Private Medical Office
CABA, Buenos Aires
2025.01 - Current
Managed patient scheduling and coordinated appointments for medical staff.
Bell Staff Member
Palladio Hotel MGallery, Accor
CABA, Buenos Aires
2023.08 - 2024.12
- Assisted guests with luggage during check-in and check-out processes.
- Provided exceptional customer service to enhance guest experiences at the hotel.
- Coordinated transportation arrangements for guests, including taxis and shuttles.
- Maintained cleanliness and organization in the lobby and bell desk areas.
- Collaborated with front desk staff to ensure smooth guest arrivals and departures.
- Responded promptly to guest inquiries and requests for assistance or information.
- Managed inventory of bell cart supplies, ensuring availability for guest use.
- Supported hotel events by arranging seating and assisting with logistics as needed.
Restaurant Team Member
Hotel Hanusel Hof
Hellengerst, Bayern
2021.11 - 2022.03
Provided quality customer service with a friendly attitude.
- 4 Star Hotel in Germany
Education
Degree in Hospitality and Tursim - Hospitality And Tourism Management
University of Belgrano
CABA2025-07
Dual Tourism Project - Digital Toursim
Erasmus+
Naples2025-05
Bachelor's Degree - Languages
Colegio Pestalozzi
City of Buenos Aires, Argentina2020-12
Skills
- WORD
- Power Point
- Excel
- Flexible
- Ambitious
- Motivated
- Teamwork
- Punctuality
- Responsibility
- Respectful
- Multi-Tasking
Languages
- English, B2, Extremely competent written and spoken (First Certificate), Cultural Exchange in United States (3 Weeks)
- German, B2, Extremely competent written and spoken (DSD II), Student Exchange Program in Köln, Germany (3 Months)
- Portuguese, Beginner, Student, Exchange Program in Brazil
Personal Information
- Date of Birth: 02/01/03
- Nationality: Argentina
- Marital Status: Single
Languages
Spanish
First Language
English
Upper Intermediate (B2)
B2
German
Upper Intermediate (B2)
B2
Portuguese
Elementary (A2)
A2
Croatian
Beginner
A1
References
References available upon request.
Timeline
Secretary
Private Medical Office
2025.01 - Current
Bell Staff Member
Palladio Hotel MGallery, Accor
2023.08 - 2024.12
Restaurant Team Member
Hotel Hanusel Hof
2021.11 - 2022.03
Degree in Hospitality and Tursim - Hospitality And Tourism Management
University of Belgrano
Dual Tourism Project - Digital Toursim
Erasmus+
Bachelor's Degree - Languages
Colegio Pestalozzi