Summary
Overview
Work History
Education
Skills
Timeline
Generic

Blair Davis

Manila

Summary

Accomplished Account Coordinator at Acrisure with a strong background in customer service and account management. Enhanced client satisfaction through efficient communication and accurate invoicing practices. Experienced in payroll processing and budgeting, with a history as a Daycare Owner, reflecting a commitment to detail and innovative problem-solving.

Overview

7
7
years of professional experience

Work History

Account Coordinator

Acrisure
12.2024 - 05.2025
  • Ensured timely response to client inquiries by maintaining open lines of communication through email correspondence or phone calls.
  • Maintained detailed records of account activities, ensuring accurate invoicing and budget tracking processes were in place.
  • Updated internal databases with account information to maintain concise, clear records.
  • Developed strong relationships with clients to encourage repeat business and referrals.
  • Organized and updated account databases, ensuring team members had access to current and accurate information.
  • Managed contract renewals, contributing to consistent client base and steady revenue flow.

Daycare Owner/Operator

Learn and Grow Academy
06.2018 - 07.2024
  • Organized fun-filled events and activities for children that promoted learning in an engaging manner.
  • Enhanced parent satisfaction by maintaining open communication channels and addressing concerns promptly.
  • Managed financial aspects of the daycare business, including budgeting, expense tracking, and revenue generation.
  • Ensured a safe and nurturing environment for children through regular maintenance, staff training, and adherence to safety protocols.
  • Maintained compliance with state licensing requirements through regular inspections, documentation updates, and policy reviews.
  • Improved customer retention rates by providing exceptional care services tailored to individual child needs.
  • Maintained accurate accounting of tuition and operating reports.
  • Streamlined administrative processes for enrollment and record-keeping, reducing paperwork and increasing efficiency.
  • Led team meetings to discuss progress, challenges, and strategies for continuous improvement.
  • Upheld high standards of cleanliness and hygiene, reducing spread of illness and ensuring healthy setting for children and staff.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
  • Verified and submitted timekeeping information for accurate and efficient payroll processing.
  • Managed accurate records of employee time off, leave balances, and attendance for precise pay calculation.
  • Facilitated year-end reporting by preparing accurate W-2 forms for all employees within required deadlines.
  • Maintained up-to-date knowledge of changes in labor laws affecting payroll administration to ensure ongoing compliance.
  • Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
  • Reduced late payment penalties by closely monitoring due dates and managing timely payments.
  • Prepared and mailed invoices to customers, processed payments, and documented account updates.
  • Submitted cash and check deposits and generated cash receipts to record money received.
  • Maintained up-to-date customer contact information, enabling effective communication regarding account status and payment inquiries.
  • Provided exceptional customer service when addressing client inquiries about their account status or billing concerns, building strong, long-lasting relationships.
  • Made outbound calls to vendors and customers to discuss and resolve account needs.
  • Reduced outstanding account balances through diligent follow-up on overdue invoices and negotiating payment arrangements with clients.

Education

No Degree - Associate Degree

Arkansas Northeastern College
Blytheville, AR

High School Diploma -

Manila High School
Manila, AR
05.2004

Skills

  • Customer service
  • Account management
  • Payroll processing
  • Accounts payable
  • Quickbooks
  • Accounts receivable
  • Confidentiality assurance
  • Team player
  • Direct deposit setup
  • Maintaining files
  • Producing reports
  • Filing
  • Thoroughness
  • Excellent communicator
  • Patience and empathy
  • Creativity and innovation
  • Facility management
  • Licensing requirements
  • Budgeting and finance
  • Attention to detail
  • Time management
  • Multitasking

Timeline

Account Coordinator

Acrisure
12.2024 - 05.2025

Daycare Owner/Operator

Learn and Grow Academy
06.2018 - 07.2024

No Degree - Associate Degree

Arkansas Northeastern College

High School Diploma -

Manila High School

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Blair Davis