Blake Ham
Hot Springs
Summary
Accomplished Senior Consultant with a proven track record at FICO and IBM, enhancing operational efficiency and software delivery through strategic planning and agile program management. Spearheaded a company-wide capacity tracking initiative, saving teams hours weekly, and led a critical transformation reducing software defects by 50%. Demonstrates exceptional leadership and collaboration, driving process improvement and tool adoption across cross-functional teams.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Senior Consultant - Delivery Management
FICO
12.2023 - Current
- Guided 8+ software teams, overseeing delivery cadence, risk mitigation, and prioritization of business requirements across cross-functional teams in a dynamic, fast-paced environment.
- Developed and implemented a company-wide capacity tracking process in Jira, saving over 2 hours of reported weekly time per team, aligning with the goal of scalable operational processes.
- Led procurement for $1M+ in software licenses, including vendor/product assessments, decision records, and cost tracking, streamlining operations across multiple teams.
- Designed and rolled out training materials to improve tool adoption and process efficiency, driving smoother implementation of new processes and tools across the organization.
- Collaborated with senior stakeholders to audit and refine tools, processes, and documentation, ensuring alignment with company objectives and operational efficiency.
Lead Consultant - Project Management
FICO
12.2021 - 12.2023
- Led 3 agile teams on a critical transformation to Scaled Agile Framework
- Introduced test-driven development strategy to reduce software defects by 50%
- Facilitated team events and removed impediments to improve team velocity
Application Development Specialist
IBM
02.2018 - 12.2021
- Led Agile tool implementations for SAP teams, deploying Jira and Azure DevOps, enhancing workflow and tool adoption.
- Facilitated multi-day PI planning events for an Agile Release Train of 100+ members, driving successful project execution and meeting 95% of key milestones.
- Served as SAFe Release Train Engineer (RTE), leading scrum ceremonies, coaching teams, and driving continuous improvement.
- Developed and maintained custom Jira dashboards and reports, improving project tracking and reporting efficiency.
- Collaborated with PMO teams on integration testing, refining KPIs and test plans to improve testing cycle efficiency.
Education
Bachelor of Science - Supply Chain Management
University of Arkansas
Fayetteville, AR12-2017
Skills
- Agile program management
- Process improvement
- Capacity planning
- Tools and technology
- Leadership and collaboration
- Strategic planning
- Documentation and communication
Certification
SAFe Scrum Master (SSM)
SAFe Release Train Engineer (RTE)
Professional Scrum Master (PSM-I)
Timeline
Senior Consultant - Delivery Management
FICO
12.2023 - Current
Lead Consultant - Project Management
FICO
12.2021 - 12.2023
Application Development Specialist
IBM
02.2018 - 12.2021
Bachelor of Science - Supply Chain Management
University of Arkansas
Similar Profiles
HARSH SHARMAHARSH SHARMA
Cyber Security Associate at FICOCyber Security Associate at FICO
Ayushi Dutt SharmaAyushi Dutt Sharma
Software Engineer II at FICOSoftware Engineer II at FICO
Mauricio PadillaMauricio Padilla
Solution Integration Sr Consultant at FICOSolution Integration Sr Consultant at FICO