Bradley Blackburn
Fort Smith
Summary
Dynamic and well-rounded professional with over a decade of experience in the hospitality industry. Detail-oriented individual with exceptional communication and organizational skills. A proven ability to drive results within a service-oriented environment, coupled with a commitment to maintaining high standards of service and operational efficiency.
Overview
15
15
years of professional experience
Work History
Supervisor / Bartender
Dave And Busters
09.2016 - 05.2025
- Identified and addressed customer complaints to promote satisfaction and loyalty
- Monitored staff performance, enforcing adherence to policies, procedures, regulations, health codes, license requirements and top service standards.
- Directed both FOH and BOH employees through daily tasks and monitored performance throughout day.
- Trained new staff members on bar policies, procedures, and customer service
- Ensured customer satisfaction by providing exceptional service and resolving any issue that arose
- Maintained inventory and ordered supplies to ensure well stocked bar and efficient operations
- Handled cash and credit card transactions accurately and efficiently
Bartender
DLS Events
07.2021 - 04.2025
- Prepared and served a variety of beverages according to guest preference
- Collaborated with team members to ensure timely and efficient service during busy shifts
- Upsold items, increasing sales and revenue for the bar
- Engaged with guest in a friendly and professional manner, provided menu recommendations and answered any questions
- Followed all safety and sanitation regulations, including proper storage and handling of food and alcohol
Buyer
Davis Iron & Metal
06.2010 - 07.2016
- Started as general labor: sorting metals, torch cutting, running errands for the owner
- Moved to operations tech: Running / operating heavy duty industrial machinery such as forklifts, bulldozers, balers, grapplers, magnets, etc.
- Promoted to Buyer: Face of the on site customer traffic. Both regular patrons & large business contracts
- Would assess, weigh, and identify various types of metals and alloys. Price & cash out customers based on current market values.
- Represent company with the Owner and Gm at state, regional, and national conferences.
- Created and ran social media presence to help increase business community involvement as well as draw in additional business sales
Education
Associates Degree - General Studies
University Of Arkansas
Fort Smith 05-2015
Skills
- Customer Service
- Operational Efficiency
- Adaptability / Problem Solving
- Organization
- Analytical /Critical Thinking
- Patience
- Time Management
- Multitasking
Timeline
Bartender
DLS Events
07.2021 - 04.2025
Supervisor / Bartender
Dave And Busters
09.2016 - 05.2025
Buyer
Davis Iron & Metal
06.2010 - 07.2016
Associates Degree - General Studies
University Of Arkansas
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