- Enjoy participating in cycling and skateboarding for overall physical and mental well-being
- Regularly practice mindfulness and meditation for overall wellness
- Reading
- Music (both playing and listening/studying)
- Camping
Bradley Webb
Bentonville
Summary
Dynamic Lead Bartender with a proven track record at Doe's Eat Place, excelling in customer service and cocktail development. Skilled in upselling strategies, I cultivated a loyal clientele while maintaining cleanliness standards and managing inventory effectively. Recognized for enhancing guest experiences through personalized service and innovative drink pairings.
Overview
7
7
years of professional experience
Work History
Lead Bartender
Doe's Eat Place
03.2021 - Current
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Resolved customer complaints promptly and professionally, preserving positive relationships between the business and its clientele.
- Trained new bartenders on company policies, drink recipes, and customer service best practices to maintain consistent performance across the team.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Maintained a clean and well-organized bar area, ensuring compliance with sanitation standards and enhancing guest experience.
- Managed cash handling procedures accurately, reducing discrepancies in daily financial reports.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Developed a loyal customer base by fostering an engaging and welcoming atmosphere for patrons.
- Safeguarded legal compliance by enforcing responsible alcohol consumption policies and verifying age requirements as needed.
- Coordinated with kitchen staff to ensure timely delivery of food orders to guests at the bar area, enhancing their overall dining experience.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Kept bar presentable and well-stocked to meet customer needs.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Upheld strict regulations for safe alcohol service and food safety.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
Bartender
The First Seat Pub and Grill
04.2019 - 02.2021
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
Bartender
The Forge Irish Pub
11.2017 - 04.2019
- Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
- Created attractive bar displays by strategically arranging bottles and glasses.
- Mixed unique and interesting cocktails for customers, including bar specials.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Assisted with inventorying beverage stock and bar supplies.
- Upheld strict regulations for safe alcohol service and food safety.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Enhanced customer experience with engaging conversations and personalized drink recommendations.
- Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
- Maintained extensive knowledge of cocktail recipes and preparation techniques, ensuring high-quality beverage menu.
- Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.
- Managed inventory to prevent shortages, conducting weekly stock checks and placing timely orders.
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
- Fostered culture of teamwork, collaborating with colleagues to ensure smooth operation during high-traffic periods.
- Enhanced dining experience, suggesting food and drink pairings that complemented menu offerings.
Education
General Studies
NorthWest Arkansas Community College
Bentonville, ARSkills
- Customer service
- Staff management
- Suggestive selling
- Inventory
- Cleanliness standards
- Upselling strategies
- Ordering supplies
- Menu memorization
- Food running
- Preparing garnishes
- Drink pairings
- Cocktail development
- Beer tasting
- Outgoing personality
- Customer service expertise
- Classic cocktails
- Highly reliable
- Cash and credit transactions
- Craft cocktail preparation
Interests
Timeline
Lead Bartender
Doe's Eat Place
03.2021 - Current
Bartender
The First Seat Pub and Grill
04.2019 - 02.2021
Bartender
The Forge Irish Pub
11.2017 - 04.2019
General Studies
NorthWest Arkansas Community College
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