Brandon Gray

Coordinate the assessment, procurement, and installation of assistive and enabling technology for individuals with intellectual and developmental disabilities (IDD), including AAC devices, smart home/environmental controls, mobility technology, and tablets/software

∙ Led a pilot program for 20 IDD individuals including needs assessments, technology recommendations, and written justification documentation outlining goals and expected outcomes for each participant

∙ Authored detailed assessment documentation capturing technology rationale, client goals, and expected outcomes — demonstrating structured technical writing and solution justification skills

∙ Deliver hands-on training to 50–100 stakeholders including residential staff, family members, and end users on platforms such as GrandCare, Amazon Alexa, Google Home, Apple, and Kasa, ensuring effective technology adoption and ongoing use

∙ Install and configure a diverse technology ecosystem including Xandar Kardian radar sensors, Blink security systems, Ultraloq smart locks, and SwitchBot automation devices across residential and community settings

∙ Serve as primary technical resource and subject matter expert for end-to-end AT implementation across residential and community settings

• Implemented body camera systems and in-car video solutions for police departments and sheriff offices across the United States.

• Installed and configured public safety hardware and supporting software platforms.

• Conducted on-site system testing, troubleshooting, and post-deployment support to ensure operational readiness.

• Trained officers and administrative staff on equipment usage, system workflows, and best practices.

• Documented deployments through detailed trip reports outlining system configuration, assigned IP addresses, installed software, and deployment summaries.

• Created technical documentation to support future maintenance, troubleshooting, and system audits.

• Coordinated with department leadership and IT teams to ensure secure and compliant system integration.

• Maintained accurate records of installations, updates, and system performance.

• Opened and managed consumer deposit accounts while ensuring regulatory compliance.

• Maintained and balanced branch vault with strict adherence to internal controls.

• Educated clients on digital banking tools and account security best practices.

• Strengthened customer retention through relationship-focused service.

• Supported branch operational security and risk management procedures.