Results-driven professional with expertise in safety management and operations management. Proven ability to enhance productivity and streamline processes, ensuring compliance with safety protocols and delivering exceptional customer service.
Overview
25
25
years of professional experience
Work History
Driver, Warehouse Orders
Cameron Ashley Building Products
Little Rock, AR
04.2025 - Current
Operated delivery vehicles to transport warehouse orders efficiently and safely.
Loaded and unloaded materials, ensuring accurate order fulfillment and inventory management utilizing forklifts and hand trucks.
Conducted routine vehicle inspections to maintain safety standards and operational readiness.
Collaborated with warehouse staff to streamline loading processes and enhance productivity.
Adhered to safety protocols, minimizing risks during transportation tasks in compliance with regulations.
Implemented improvements in logistical workflows, contributing to enhanced operational efficiency within the team.
Performed daily vehicle inspections, identifying potential issues before they escalated into costly repairs.
Maintained safe driving records by strictly following traffic rules and regulations.
Provided exceptional customer service at the point of delivery, addressing concerns and answering questions as needed.
Obtained signatures upon delivery completion, confirming receipt of goods by customers in a timely manner.
Efficiently navigated various types of vehicles through different road conditions, maintaining safety standards throughout all trips.
Supported warehouse operations by organizing products on shelves and pallets for easy retrieval during shipment preparation.
Handled sensitive materials with care, ensuring no damage occurred during transportation or storage periods.
Streamlined order fulfillment by accurately picking items according to packing lists and invoices.
Assisted in inventory management, ensuring accurate record-keeping and timely processing of orders.
Utilized GPS navigation systems effectively for precise route guidance and seamless transport between destinations.
Adhered to company policies regarding appropriate use of equipment such as hand trucks or dollies during item transport.
Contributed to reduced fuel consumption through careful route planning and adherence to eco-friendly driving practices.
Increased overall fleet safety by participating in regular driver training programs focused on accident prevention techniques.
Resolved any discrepancies between actual stock and inventory records, ensuring the accuracy of warehouse data.
Verified accuracy of all deliveries against order forms.
Maintained upbeat, positive attitude in busy, customer-focused environment.
Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
Loaded and unloaded materials, ensuring accurate order fulfillment and inventory management.
Police Sergeant
Arkansas State Police
Little Rock, AR
08.2009 - 02.2025
Supervised daily operations to ensure compliance with state laws and departmental policies.
Led training programs for new officers, enhancing team readiness and operational effectiveness.
Developed strategies for crime prevention, resulting in improved community relations and safety awareness.
Coordinated investigations involving complex cases, collaborating with multiple agencies to gather evidence.
Evaluated departmental procedures, recommending improvements that enhanced operational workflows and safety protocols.
Served as mentor and role model to junior officers.
Supervised crowds at busy events to prevent injuries and property destruction.
Mentored junior officers, providing guidance on best practices for policing techniques and career advancement opportunities.
Led shift briefings to inform officers of properties to check and individuals of note in local areas.
Oversaw training and development of new employees in HVAC and generator preventative maintenance protocols.
Coordinated vehicle maintenance for 30 units, ensuring compliance with safety standards and readiness for operation.
Coordinated and executed maintenance schedules for thirteen Arkansas State Police headquarters and 147 communication tower sites, enhancing operational readiness.
Oversaw budget management and grant writing to sustain emergency operations.
Petty Officer First Class
US Navy
Norfolk, VA
02.2001 - 06.2015
Supervised training programs for junior personnel, enhancing operational readiness and team cohesion.
Coordinated logistics for equipment transport, ensuring timely delivery and compliance with safety protocols.
Managed maintenance schedules for naval vessels, optimizing performance and extending asset lifespan.
Developed training materials on emergency response procedures, improving crew preparedness during drills.
Mentored junior officers, fostering leadership skills and promoting professional development within the unit.
Implemented safety measures to minimize risk of injury or loss during training exercises and missions.
Upheld high standards of professionalism through strict adherence to military customs, courtesies, traditions while maintaining an inclusive environment.
Supported humanitarian aid missions by providing essential services in disaster-stricken areas.
Mentored and supervised 30 personnel within unit, providing positive guidance for professional and personal development.
Trained and mentored personnel in combat operations and tactics.
Ordered, unloaded, sorted and tracked supplies and equipment needed for unit activities.
Conducted and oversaw interrogations, briefings and debriefings.
Supervised manual and automated supply strategies, and connected with supply and data processing teams to facilitate communication and collaboration.
Driver Sales Representative
Coleman Dairy
Little Rock, AR
02.2008 - 08.2009
Delivered products efficiently, ensuring timely and accurate order fulfillment.
Maintained inventory accuracy through diligent record-keeping and regular audits.
Cultivated strong customer relationships, enhancing satisfaction and loyalty.
Trained new team members on safety protocols and operational procedures.
Driver
Swift Transportation
Richmond, VA
06.2007 - 09.2008
Operated and maintained heavy-duty trucks to ensure timely deliveries.
Conducted pre-trip inspections to uphold safety standards and compliance regulations.
Navigated diverse routes, optimizing travel time and fuel efficiency.
Communicated effectively with dispatch to coordinate delivery schedules and address issues.