Braydon Jones
Little Rock
Summary
Dynamic and results-oriented professional with a proven track record at Sanders Ace Hardware, adept in customer engagement and certified forklift operation. Excelled in enhancing shopping experiences and operational efficiency, significantly contributing to team success. Known for exceptional problem-solving abilities and fostering customer loyalty through outstanding service.
Knowledgeable Sales staff with solid background in supporting retail operations and enhancing customer satisfaction. Successfully assisted in maintaining organized and visually appealing sales floors, contributing to increased sales and positive customer experiences. Demonstrated problem-solving abilities and strong communication skills in daily interactions with customers and team members.
Knowledgeable with solid background in supporting retail operations and enhancing customer satisfaction. Successfully assisted in maintaining organized and visually appealing sales floors, contributing to increased sales and positive customer experiences. Demonstrated problem-solving abilities and strong communication skills in daily interactions with customers and team members.
Experienced with maintaining organized and appealing sales floors, ensuring positive shopping experience. Utilizes effective communication and problem-solving skills to assist customers and support team operations. Knowledge of inventory management and customer service principles in retail settings.
Overview
8
8
years of professional experience
Work History
Floor Associate
Sanders Ace Hardware
08.2023 - Current
- Answered questions about store policies and addressed customer concerns.
- Managed time effectively during shifts, prioritizing tasks according to urgency for optimal productivity.
- Demonstrated strong problem-solving skills by addressing customer inquiries or concerns quickly and effectively.
- Enhanced operational efficiency by organizing shelves, racks, and other display areas for easy access and navigation by customers.
- Maintained store cleanliness, ensuring a welcoming environment for customers and improving overall shopping experience.
- Informed customers of current store promotions to encourage additional sales purchases.
- Assisted coworkers when needed to ensure all tasks were completed efficiently, fostering teamwork within the store environment.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Processed transactions efficiently at checkout, ensuring accurate pricing and promoting a positive image of the store brand.
- Provided exceptional customer service during high-traffic periods by managing lines effectively and maintaining a calm demeanor under pressure.
Substitute Teacher, K-12
ESS
10.2019 - 05.2021
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Managed classroom behavior effectively, implementing clear expectations and consistent consequences for all students.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Took over class for regular classroom teacher, managing assignments, student needs, and recordkeeping.
- Supervised lunchroom and recess activities.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Kept accurate and current attendance records and assignment sheets to maintain file compliance.
- Followed lesson plans designed by absent teachers.
- Enforced school and class rules to maintain order in classroom.
- Implemented classroom management techniques to maintain positive learning environment.
Sandwich Artist
SUBWAY®Restaurants
09.2016 - 05.2018
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
- Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
- Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
- Prepared and served hot and cold sandwiches based on customer preferences.
- Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
Education
Bachelor of Science - K-12 Health And Education
University Arkansas Little Rock
Little Rock, AR06-2025
High School Diploma -
Sheridan High School
Sheridan, AR05-2017
Skills
- Customer engagement
- Shelf stocking
- Product knowledge expertise
- Cleanliness and hygiene
- Sales floor navigation
- Stock replenishment
- Item location assistance
- Workplace safety
- Cash handling proficiency
- Certified Forklift Operator
- Mixed paint
- Handled Heavy Feed Bags
- Managed Cash Register
- Assisted Customers With Order Fulfillment
Timeline
Floor Associate
Sanders Ace Hardware
08.2023 - Current
Substitute Teacher, K-12
ESS
10.2019 - 05.2021
Sandwich Artist
SUBWAY®Restaurants
09.2016 - 05.2018
Bachelor of Science - K-12 Health And Education
University Arkansas Little Rock
High School Diploma -
Sheridan High School
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