Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brayten Grattan

Bentonville

Summary

Dynamic office manager with a proven track record at 1st Choice Home Care, excelling in staff training and organization. Expert in enhancing workflow efficiency and maintaining meticulous records. Recognized for delivering exceptional customer service and resolving client issues promptly, ensuring a seamless operational environment. Detail-oriented and committed to excellence.

Overview

13
13
years of professional experience

Work History

Office Manager

1st Choice Home Care
Bentonville
03.2023 - Current
  • Coordinate daily office operations for 1st Choice Home Care.
  • Managed scheduling for caregivers and client appointments efficiently.
  • Maintained accurate records using electronic health record systems.
  • Assisted with onboarding and training of new office staff members.
  • Implemented office procedures to improve workflow and communication.
  • Handled client inquiries and resolved issues promptly and professionally.
  • Organized supplies inventory and ordered materials as needed.

Automotive Technician

Walmart
Jonesboro
07.2018 - 03.2023
  • Performed routine maintenance on various vehicle makes and models.
  • Collaborated with team members to improve workflow efficiency.
  • Maintained accurate records of services performed for customer reference.
  • Ensured compliance with safety regulations during all repair processes.
  • Maintained a clean working environment at all times.
  • Operated a variety of shop equipment safely and efficiently.

Main Banker

Downstream Casino And Resort
Quapaw
11.2014 - 07.2018
  • Processed customer transactions efficiently and accurately at Downstream Casino and Resort.
  • Managed cash flow and maintained accurate cash drawer balances daily.
  • Monitored compliance with financial regulations and company policies consistently.
  • Utilized banking software to record transactions and manage accounts effectively.
  • Trained new staff on banking procedures and customer service protocols.
  • Identified suspicious activities or potential fraudulent behavior reported to branch manager immediately.

Sales Associate

Shoe Carnival
Joplin
03.2012 - 11.2014
  • Assisted customers in selecting appropriate footwear and accessories.
  • Maintained organized displays to enhance product visibility and appeal.
  • Educated customers on product features, benefits, and care instructions.
  • Handled inventory management tasks including restocking and labeling products.
  • Provided exceptional customer service to ensure a positive shopping experience.
  • Greeted customers and provided exceptional customer service.

Education

High School Diploma -

Carl Junction High School
Carl Junction, MO
05-2014

Skills

  • Office management
  • Staff training and onboarding
  • Organization and time management
  • Customer service
  • Detail-oriented

Timeline

Office Manager

1st Choice Home Care
03.2023 - Current

Automotive Technician

Walmart
07.2018 - 03.2023

Main Banker

Downstream Casino And Resort
11.2014 - 07.2018

Sales Associate

Shoe Carnival
03.2012 - 11.2014

High School Diploma -

Carl Junction High School

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Brayten Grattan