Bre'Anna Jackson
Little Rock
Summary
Proactive Human Resources Business Partner guiding performance management, talent planning and benefits. Decisive with proven success providing employee relations support and oversight for efficient operations. Extensive knowledge and experience developing code of business conduct and ethics policies.
Overview
11
11
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work History
Human Resources Business Partner
AMAZON
Little Rock
04.2021 - Current
- Supported a workforce of 3,000+ associates and 100 managers in a fast-paced fulfillment environment.
- Co-led PEAK season planning, contributing to a 25% reduction in employee call-outs.
- Champion DE&I initiatives, achieving a 20% increase in diverse hiring through focused recruitment and mentorship programs.
- Lead performance reviews and development plans, contributing to a 25% improvement in leadership effectiveness ratings.
- Offer proactive and consultative support in managing sensitive employee relations issues, identifying patterns, and implementing solutions to prevent recurring challenges.
- Assist in succession planning and leadership development, ensuring the right people are positioned for future leadership and critical roles.
- Help define and track performance KPIs for the Operations team.
- Manage HRPs and APs by providing guidance, mentorship, and oversight to ensure high levels of performance and engagement within the team.
- Conduct fact finding as needed, including interviewing complainants and other employees, reviewing digital and physical records, and making credibility determinations
- Advised management on employee relations and performance management issues.
- Supported workforce planning initiatives to optimize staffing levels.
- Coached managers on best practices for effective management of their teams.
Human Resources Business Partner
ATG USA
North Little Rock
08.2020 - 04.2021
- Managed the full recruitment lifecycle, enhancing the interview, onboarding, and benefits administration processes.
- Provided strategic partnership and coaching to managers on organizational design, employee relations, and performance management.
- Mentored a team of four HR professionals, resulting in a 35% promotion rate within one year.
- Implemented HR measures and dashboards that reduced workplace conflicts by 40% and increased operational efficiency by 20%.
- Assisted managers in developing performance management strategies to address challenges and build high-performing teams.
- Facilitated leadership training programs to foster a high-performance culture.
- Contributed to the design, execution, and evolution of HR programs, including talent reviews, succession planning, and internal training initiatives.
- Assist in educating and strengthening managers' people leadership skills, ensuring robust and equitable outcomes to behavioral matters that are raised.
Human Resources Specialist/Training Coordinator
STONE BANK
Little Rock
06.2017 - 08.2020
- Improved first-year employee retention by 35% through effective retention strategies.
- Developed and launched the first comprehensive training program, emphasizing leadership development and compliance.
- Established monthly business reporting to deliver insights on company goals, attrition trends, and workforce health.
- Assisted senior HR managers in researching and drafting healthy human resources policies.
- Supported the implementation of an employee compensation and benefits administration program.
- Collaborated with HR teams to enhance the talent acquisition process.
Human Resources Generalist
SIMMONS BANK
Little Rock
05.2015 - 06.2017
- Developed and executed targeted training programs, enhancing service delivery scores by 20%.
- Automated HR reporting processes, significantly reducing administrative workload.
- Improved HR efficiency by 25% through effective process optimization.
- Reviewed, tracked, and documented compliance with mandatory and non-mandatory training and work assessments.
- Recruited, interviewed, and facilitated the hiring of qualified job applicants, collaborating with departmental managers to understand required skills and competencies.
- Managed employment-related inquiries from applicants, employees, and supervisors, referring complex issues to appropriate staff.
- Facilitated conflict resolution and provided coaching to frontline managers and supervisors.
Education
Doctor of Business Administration - Organizational Leadership & Development
CAPELLA UNIVERSITY
01.2022 - 04.2024
Master of Business Administration - Human Resource Management
CAPELLA UNIVERSITY
01.2017 - 05.2018
Bachelor of Business Administration - Management
UNIVERSITY OF ARKANSAS
01.2012 - 05.2015
Skills
- Strategic Workforce Planning & Execution
- Employment Life-Cycle Management
- HRIS & Payroll Systems (Salesforce, Kronos, OnBase, PeopleSoft)
- Performance Management & Leadership Coaching
- Organizational Design & Succession Planning
- Compensation & Benefits Administration
- Talent Acquisition & Retention Strategies
- Diversity, Equity & Inclusion (DE&I)
- Employee Relations & Conflict Resolution
- Data Analytics & HR Reporting
- HRIS (Workday, SAP, PeopleSoft)
- Microsoft Office Suite
- Data Analytics
- Employee Engagement Platforms
- Compliance & Regulatory Frameworks
- Recruitment and hiring
- Statistical data analysis
- Forecasting employment needs
- Coaching leadership
- Legal compliance
- Strategic planning
- Exit interviews
Websites
Certification
- SHRM Certified Professional (SHRM-CP)
- People Analytics Specialist
- Al for HR
Timeline
Doctor of Business Administration - Organizational Leadership & Development
CAPELLA UNIVERSITY
01.2022 - 04.2024
Human Resources Business Partner
AMAZON
04.2021 - Current
Human Resources Business Partner
ATG USA
08.2020 - 04.2021
Human Resources Specialist/Training Coordinator
STONE BANK
06.2017 - 08.2020
Master of Business Administration - Human Resource Management
CAPELLA UNIVERSITY
01.2017 - 05.2018
Human Resources Generalist
SIMMONS BANK
05.2015 - 06.2017
Bachelor of Business Administration - Management
UNIVERSITY OF ARKANSAS
01.2012 - 05.2015