Brenda Tinkle
Hensley
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support goals.
Overview
19
19
years of professional experience
Work History
Veterinary Assistant
Asher Animal Clinic
Little Rock
07.2000 - 06.2010
- Supported euthanasia procedures and disposal following regulations and owner preferences.
- Reviewed pet records from daily visits and appointments, entering important data into system.
- Delivered emergency first aid to sick or injured animals.
- Administered vaccinations, medications and treatments as prescribed by the veterinarian.
- Maintained accurate medical records of all patients.
- Restrained and stabilized animals during examination and treatment to prevent injuries.
- Delivered attentive, courteous service to promote overall patron satisfaction.
- Monitored vital signs of hospitalized animals including temperature, pulse rate, respiration rate and other parameters as necessary.
Medical Assistant
Baptist Home Health
Little Rock
02.1991 - 06.2000
- Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.
- Positioned patients properly during examination or treatment for comfort and safety.
- Educated patients about medications, procedures and physician's instructions.
- Scheduled appointments for patients via phone and in person.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Collected samples from patients for laboratory testing purposes.
- Monitored vital signs of hospitalized patients throughout their stay at the hospital or clinic setting.
- Educated patients on healthcare topics such as nutrition and disease prevention methods.
- Conducted routine laboratory tests and sample analyses to monitor diseases.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Prepared treatment rooms for patient examinations.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
Education
MA And Phlebotomy Certifications - Medial Assisting And Phlebotomy
Eastern College of Health Vocations
Little Rock, AR10-1991
Skills
- Animal handling
- Euthanasia procedures
- Medical record management
- Vital sign monitoring
- Medication administration
- Patient restraint
- Customer service
- Team collaboration
- Emergency first aid
- Client education
- Treatment planning
- Compliance with regulations
- HIPAA compliance
- Laboratory testing
- Problem solving
- Attention to detail
- Trustworthy companion
Timeline
Veterinary Assistant
Asher Animal Clinic
07.2000 - 06.2010
Medical Assistant
Baptist Home Health
02.1991 - 06.2000
MA And Phlebotomy Certifications - Medial Assisting And Phlebotomy
Eastern College of Health Vocations
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