Brent Kinkade
Fayetteville
Summary
Dedicated professional with experience at the Veteran's Administration CWT, excelling in maintaining sanitary environments and enhancing customer satisfaction. Proven teamwork and health compliance skills, coupled with expertise in housekeeping and technical troubleshooting. Recognized for implementing process improvements that elevated operational efficiency and ensured a safe, clean atmosphere.
Overview
12
12
years of professional experience
Work History
Housekeeper
Veteran's Administration Compensated Work Therapy Program (CWT)
03.2025 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned hospital, procedure, and medical rooms.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Used chemicals by following safety protocols and procedures.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Genealogy Researcher
Self-employeed
01.2022 - 03.2025
- Conducted literature reviews to support ongoing research projects and summarize key findings.
- Assisted in data collection and analysis using statistical software to derive actionable insights.
- Conducted Genealogy Research for private individuals.
- Prepared comprehensive reports detailing research outcomes and recommendations for further study.
AT&T Premise Technician
AT&T
10.2013 - 01.2022
- Conducted routine maintenance and troubleshooting on equipment to ensure optimal performance.
- Collaborated with team members to implement process improvements, enhancing operational efficiency.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
Education
MBA - Information Technology
Webster University
St. Louis, MOBachelor of Science - Management
John Brown University
Siloam Springs, ARHigh School Diploma -
Mena High School
Mena, ARSkills
- Teamwork
- Housekeeping
- Customer service
- Bathroom cleaning
- Mopping and sweeping
- Vacuuming
- Health and safety compliance
Timeline
Housekeeper
Veteran's Administration Compensated Work Therapy Program (CWT)
03.2025 - Current
Genealogy Researcher
Self-employeed
01.2022 - 03.2025
AT&T Premise Technician
AT&T
10.2013 - 01.2022
MBA - Information Technology
Webster University
Bachelor of Science - Management
John Brown University
High School Diploma -
Mena High School
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