Summary
Overview
Work History
Education
Skills
Timeline
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Brett Burgess

Greenbrier

Summary

Dedicated worker with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care. Motivated sales professional offering progressive sales and marketing experience. Results-oriented and energetic with unsurpassed interpersonal and communication strengths. Productive, hardworking and known for consistent performance against target sales goals and customer service expectations.

Overview

4
4
years of professional experience

Work History

Sales Associate

Whit Davis Lumber Plus
04.2024 - Current
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Conducted regular competitor analyses to stay informed about market trends and adjust sales strategies accordingly.
  • Developed strong relationships with clients by offering personalized solutions for their construction projects.
  • Boosted customer satisfaction by providing knowledgeable guidance on building materials and their appropriate uses.
  • Increased product knowledge, attending industry workshops and staying updated on the latest building materials trends.
  • Enhanced store reputation, delivering exceptional customer service and addressing client concerns promptly.

Outdoors Specialist

Academy Sports + Outdoors
08.2023 - 05.2024
  • Handled complex customer inquiries promptly providing accurate information and resolving issues efficiently.
  • Maintained knowledge of, employed and enforced best practices for safe handling of firearms and accessories.
  • Assisted customers with purchasing decisions by providing relevant product and regulatory information.
  • Employed upselling techniques to promote sales revenue growth and present customers with complete package supporting main purchases.
  • Played an active role in loss prevention efforts by monitoring inventory levels closely and reporting any discrepancies immediately to management personnel.

Plumbing Sales Associate

Home Depot
03.2023 - 08.2023
  • Assisted customers in selecting the right tools and materials for their projects, ensuring successful completion of various tasks.
  • Conducted routine store maintenance tasks such as cleaning, organizing shelves, and conducting inventory checks, ensuring optimal presentation of products at all times.
  • Assisted in the implementation of new sales initiatives aimed at increasing revenue by actively contributing ideas and suggestions during planning sessions.
  • Exceeded sales targets through consistent follow-up with customers and providing expert knowledge on plumbing supplies.
  • Maintained up-to-date knowledge on industry trends and competitor activity, informing sales strategies and keeping store offerings relevant.

HOMEGOODS ASSOCIATE

TJ Maxx, TJX Companies
07.2022 - 03.2023
  • Worked varied hours, days, nights and weekends as business needs dictate.
  • Mentored and coached other team members to meet daily sales goals.
  • Maximized customer interactions by promptly identifying needs and wants.
  • Increased customer satisfaction significantly within department.

CASHIER

Walmart
08.2021 - 03.2022
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.

Education

High School Diploma -

Greenbrier High School
Greenbrier, AR
05.2023

Skills

  • Time Management
  • Sales Expertise
  • Patient Evaluation
  • Attention to Detail
  • Stocking and Replenishing
  • Product and Service Sales
  • Issue Resolution
  • Shipment Processing
  • Customer Service
  • Teamwork and collaboration
  • Multi-tasking strength

Timeline

Sales Associate

Whit Davis Lumber Plus
04.2024 - Current

Outdoors Specialist

Academy Sports + Outdoors
08.2023 - 05.2024

Plumbing Sales Associate

Home Depot
03.2023 - 08.2023

HOMEGOODS ASSOCIATE

TJ Maxx, TJX Companies
07.2022 - 03.2023

CASHIER

Walmart
08.2021 - 03.2022

High School Diploma -

Greenbrier High School

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